Autoland Chrysler Dodge Jeep

Our salesman, Walter Vertil, redefined the words customer service. Ask for him .... if you have to wait..... wait for him. We walked out of two dealerships because of poor customer service. Did I mention We service. Ask for him .... if you have to wait..... wait for him. We walked out of two dealerships because of poor customer service. Did I mention We also got a good deal with zero percent financing 👍 More

Amazing service I highly recommend Autoland best staff and purvish Patel always gives a six star service. They even deliver the car to your front door and purvish Patel always gives a six star service. They even deliver the car to your front door More

Great price and professionalism during the pandemic! They gave me a great price on my new Jeep Grand Cherokee. We've gotten several vehicles from them (but this is the first one thoroughly online) and t They gave me a great price on my new Jeep Grand Cherokee. We've gotten several vehicles from them (but this is the first one thoroughly online) and they never disappoint. Pickup was very easy and seamless during the pandemic. I'm so relieved they follow all the guidelines and made me feel very comfortable when I picked up the car. More

I was drawn to this dealer because 35 years ago I bought my first new vehicle here. I was very happy to find out that some things never change . in a good way ! Everyone I had dealt with was Very helpful an my first new vehicle here. I was very happy to find out that some things never change . in a good way ! Everyone I had dealt with was Very helpful and straight forward. With No b.s. ! 👍 More

Wow I had all other awesome experience leading a Jeep from Jack and Javier. They made it easy and were as always very professional. I will definitely use you again in 3 years! from Jack and Javier. They made it easy and were as always very professional. I will definitely use you again in 3 years! More

He did a great job. He made sure to keep me informed about my Dodge. It was very easy to talk to him and get everything done that I needed for my SUV. about my Dodge. It was very easy to talk to him and get everything done that I needed for my SUV. More

VERY IMPRESSED My whole experience was GREAT! My sales rep Aldeen was wonderful and so helpful! Could not have gotten a better sales rep and made our purchase so My whole experience was GREAT! My sales rep Aldeen was wonderful and so helpful! Could not have gotten a better sales rep and made our purchase so painless! More

The best part of my experience was dealing with my salesperson Erika. How nice to see a woman on the sales floor. I have leased many cars and this was the best experience. She was kind and listened. I salesperson Erika. How nice to see a woman on the sales floor. I have leased many cars and this was the best experience. She was kind and listened. I highly recommend. More

Multiple Trips For Same Issue, Still Not Resolved Avoid this service department. Huge waste of time. Thought I would try them out because they're closer to my home than my normal dealer, and what a Avoid this service department. Huge waste of time. Thought I would try them out because they're closer to my home than my normal dealer, and what a mistake that was. They are more interested in telling you why they can't help you and almost seem to enjoy wasting your time. Brought my truck in for diagnosis, and to check on a vibration. They couldn't fix the vibration, and I had to return anyway once the other part came in. I brought it back a second time to get fixed when the part came in, and waited two hours in the waiting room to be told the part was broken when they opened the box. Called two weeks later wondering why I hadn't been called to reschedule - turns out it was because they forgot to order the part. Tried getting an appointment on a weekend (the only time available for me at that time) and was told they couldn't do that, but I was welcome to come in and wait all day just to see if they would be able to fix it at some point. No appointment made - Jason just wanted to waste my time. Needless to say, I waited three more weeks instead for when I had time to come in on a weekday (for a third time). Waited three more hours for the car to be pulled around, where Jason said "All fixed!" and gave me the keys. Checked the problem in the lot, noticed it was not in fact fixed, and when I walked back into Service, he told me I would need to make an appointment to have it diagnosed (?! isn't that what I did for my first appointment??), but wouldn't be able to wait for it, so I'd have to come back a fourth time. He was not apologetic, he just wanted me gone. So three visits later and my problem still exists. I am more than happy to never come back to Autoland again, which is too bad because I've driven Dodge for years, and have turned my sister, mom, and 3 other friends onto Mopar as well. Crazy how much business you lose from just one awful experience. More

Melvin was wonderful as our sales advisor. He was very thorough, answered all our questions, was helpful, friendly, calm (never pushy) and made us feel very confident and comfortable with our purchase. Th thorough, answered all our questions, was helpful, friendly, calm (never pushy) and made us feel very confident and comfortable with our purchase. The rest of the staff we encountered was great, too, especially Frank in the finance dept. Highly recommend! More