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Autoland Outlets, Inc

Roscoe, IL

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2 Reviews
Call Dealership (815) 234-4500

13052 Love Rd

Roscoe, IL

61073

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2 Reviews of Autoland Outlets, Inc

November 25, 2023

Emailed them that I wanted more info and pictures of a specific truck. I received a 'canned' response with no answers or pictures. I responded to that email asking for info and pictures, never heard fro More

by boberosa
Recommend Dealer
No
Employees Worked With
Erv
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Nov 27, 2023 -

Autoland Outlets, Inc responded

Hello boberosa, we are sorry to hear that we were not able to connect with you regarding your request. Per our system it looks as if you had asked,"This truck has a dump bed? How about a picture of it dumping? Thanks". In addition to emailing you we also tried to call you via the phone number listed to verify the best way to send you the requested photo but were unable to reach you. Mr. Lukes if you are still interested in getting any additional info about this vehicle we would be more than happy to hear from you and request that you please give us a call at 815-525-5000 and be sure to ask for Erv. Again we look forward to hearing from you and assisting you with any additional questions. Autoland Outlets, Inc.

Nov 27, 2023 -

Autoland Outlets, Inc responded

Autoland Outlets, Inc responded on 11/27/2023 12:10 PM Hello boberosa, we are sorry to hear that we were not able to connect with you regarding your request. Per our system it looks as if you had asked,"This truck has a dump bed? How about a picture of it dumping? Thanks". In addition to emailing you we also tried to call you via the phone number listed to verify the best way to send you the requested photo but were unable to reach you. Mr. Lukes if you are still interested in getting any additional info about this vehicle we would be more than happy to hear from you and request that you please give us a call at 815-525-5000 and be sure to ask for Erv. Again we look forward to hearing from you and assisting you with any additional questions. Autoland Outlets, Inc.

Helpful
September 02, 2023

Never contacted me about the truck. I was interested in a couple of trucks but no contact. More

by Drega7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
NA
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Sep 02, 2023 -

Autoland Outlets, Inc responded

Hello Drega7. We are sorry to hear that you are having difficulty communicating with us. We have checked our records and we do not have any record of a Drega7 on file. We are not sure what may have happened but look forward to helping you out. We have a multi-step process to make sure that when a customer reaches out to us that they are contacted in a timely manner to assist them. We acknowledge that things can happen but if there is a way to correct any issues we are very interested in doing so. What kind of questions did you have and on what truck or trucks were you interested in knowing more about. We would suggest give us a direct call at 815-525-5000 so that we can assist you with any questions that you may have. We look forward to talking with you soon. Autoland Outlets, Inc. 13156 Love Road Roscoe IL. 61073 815-525-5000

Helpful