Automax

Melissa and Micheal were the best . I’d definitely refer anyone to them . They were very friendly and great customer service they made sure I was satisfied and got me in exact what I wanted anyone to them . They were very friendly and great customer service they made sure I was satisfied and got me in exact what I wanted More

Excellent service, friendly salesmens and management, worked hard to find the right truck, I wanted. I choose them after talking to my daughter who had also purchase a vehicle worked hard to find the right truck, I wanted. I choose them after talking to my daughter who had also purchase a vehicle More

Worst xxxxing car lot they fixed my car twice still the same problem Michelle doesn’t know her job more focused on car sales then making the customer happy fos same problem Michelle doesn’t know her job more focused on car sales then making the customer happy fos More

This dealership will take advantage of you. They lied to me and took advantage of my low credit situation they told me my truck was 100%. The very next day after I bough it the leaf springs and shocks were me and took advantage of my low credit situation they told me my truck was 100%. The very next day after I bough it the leaf springs and shocks were broken the check engine light came on for an array of things which none was covered on the power train warranty I took it back and they said "well you can leave it and we can take a look but it doesn't look like any of that's covered in you're powertrain warranty " oh and for them to take a look was going to be 7days. and they still managed to remind me that that I need to pay my bill or I'll get repossessed. So 1 day after I bough a truck from here I was left with a $3000 repair bill Or a repossession on my record. They will con you and lie to you. And then right before you leave the dealership they try to make you give them a 5 star rating please don't use this dealership this dealership should be shut down. And I would sue if I could afford it... More

They did when nobody would we were having a hard time getting approved and We went and was approved within a couple of hours thank you Michelle at AutoMaxx Arlington we were having a hard time getting approved and We went and was approved within a couple of hours thank you Michelle at AutoMaxx Arlington More

Auto Mac Prime I Bought A 2016 Dodge Dart 07/07/2019 From A Sales Rep”Jennifer Figoura”My Car Went Into Their Service Center 07/08/2019 Due To A Dragging Noise Every I Bought A 2016 Dodge Dart 07/07/2019 From A Sales Rep”Jennifer Figoura”My Car Went Into Their Service Center 07/08/2019 Due To A Dragging Noise Every Time I Drive The Sales Manager At Automax Prime “Craig” Told Me It Had Something To Do With Whatever Was Connected To The Transmission & So I Was Told It Was Fixed. My Car Was Again Taking To The Shop 08/2019 To Find Out There Was A Recall & They Charged Me $85 To Get It Out. 09/08/2019 My Car Caught On Fire Which My Insurance Company Ruled It Was A Mechanical Issue That Triggered The Fire. I Then Spoke To Another Sales Manger”Britt” Who Said I Could Get In Another Vehicle With “0” Dwn. Today I Go In & Speak With Craig, Who Sent Me To “Robert Wilson” The Sales GM Who Told Me I Had To Pay Another $500 Dwn To Get Into Another Car, Completely Rude,Unprofessionally Blew Me Off & Didn’t Care What I Had To Say Or Even Care To Hear Me Out. I’m Informing The Public To NOT Waste Your Time Buying/Lease A Vehicle Through NONE Of The Automax Arlington Locations. More

Very easy and helpful Salesman and finance guy were very helpful and honest. They had a wide variety of cars and trucks to choose from. I would absolutely go back again. Salesman and finance guy were very helpful and honest. They had a wide variety of cars and trucks to choose from. I would absolutely go back again. More

They sold me a lemon!! This has been the worst car buying experience ever. 3 days after I got my 2013 Chevy Malibu, the car would not start. I brought a new battery and not This has been the worst car buying experience ever. 3 days after I got my 2013 Chevy Malibu, the car would not start. I brought a new battery and not even an hr later the car would not start again and wouldn't take a boost. I called Darrell (sales man) and was told his manager Mike told him they would look at my car but I would have to find away to get it back to the carlot. So i manage to get the car started after 2 unsuccessful days. Took my car up there on a Friday afternoon, was called on Monday to come pick my car up and there is nothing wrong with it. By now only 5 days after I got the car I ve had to put oil in it twice because the oil light has came on and 2 other times after I drove the car 1 full additional day after and all types has shown up. The car not vibrates violently while in idol or at stop lights and shuts off. I have 2 young children and this car is unsafe for me. So now I will have to take my car back to automax and be without a car for who knows and possibly have to pay a $100 deducable. Also I was told it was required that Auto max needed a photo copy of my debit card because I was required to set up on auto payments for the 1st 6 months. My payment was due Friday (today is monday) and my payment was not drafted and I am now getting phone calls about the missing payment. So why did they need a copy of my debit card? On time of that my car now has a beeping noise because the payment is past due and I was never aware or notified the would occur until I missed a call and heard it would do such over the IVR. They have overpriced cars with too many issues. My car is worth maybe 9k and they are charging $15k not including interest (21k including intrest.) SN: they will try to keep the total peice of the vehicles a secret until you sign the paperwork and will only bring you cars from the list 1 at a time. They will kt allow you to see the list and choice your self. I was there for over 9 hours just to get this lemon. Darrell was a good salesman but he is new to the car selling industry. However I don't believe he knows what type of dealership he is working for. I will be giving Automax 1 more change to rectify this issue if not I will pursue legal action under the lemon law act. More

Liars I went in to purchase a vehicle on 11/27/18. I was not given an option between more than one vehicle. I was handed the keys to one vehicle and told th I went in to purchase a vehicle on 11/27/18. I was not given an option between more than one vehicle. I was handed the keys to one vehicle and told that is the only one that fits my budget. I signed a contract and drove away with the vehicle. I only had the vehicle 9 days and the transmission control module is not working properly. I returned to the car lot and was told that there is nothing wrong with the vehicle and that there is no codes when placed on a code reader. As soon as I left the car lot I drove the vehicle across the street and had it placed on a code reader. Yet again 6 codes are present. This place sold me a lemon and I will be taking legal action. More

Great Excellent service Doug was very helpful, he ask for what type of car, payments could afford, manager and him did not fall short to help it make it hap Excellent service Doug was very helpful, he ask for what type of car, payments could afford, manager and him did not fall short to help it make it happen for me and worked with down payment Very Grateful More