Autonation Chrysler Dodge Jeep RAM South Columbus

Please do not take your vehicle here for any maintenance or repairs. My 2019 ram was having issues shifting out and all sensor lights where on after my battery died. I had it towed, proceeded to get a renta or repairs. My 2019 ram was having issues shifting out and all sensor lights where on after my battery died. I had it towed, proceeded to get a rental car. It took a week for a diagnosis, I was told the back up sensor had caused a short and truck needed updates. My warranty would not cover and I was looking at a roughly 2400 dollar fix. Week three I was told my truck was going to be ready by Friday. I never received any other news, so Friday I returned my very expensive rental. I called the dealer and was on hold the entire time it took me to get to the shop (30min). I asked about the status and no one could give me a straight answer. The manager, I presume then tells me the part has not arrived, it would be the following tuesday. He cliamed they tried to call but my voice mail was full (untrue I looked up my call history, no call). I asked If he had my number he then tells me he did not know my number. I asked what had been done in the 3 weeks my vehicle was there. The answer was NOTHING. I got my keys and left, thankfully I did. I took my truck to car tunes off vitrantins pkwy. They had my truck fixed in less then 2 hours, it only needed the SMS module reset and the exhaust manifold had a slight crack. It cost me 200. They tried to rip me off and did because I had unnecessary expense with a rental for 3 weeks totaling over 1000. Please do not trust these people times are hard enough on people for them to take advantage of you. More

Very straight forward and informative process from start to finish. Easy to make appointment and get your vehicle seen. They make upfront honest diagnosis of what’s wrong with vehicle and call you before to finish. Easy to make appointment and get your vehicle seen. They make upfront honest diagnosis of what’s wrong with vehicle and call you before To let you know upfront what it will go through to get it fixed and safe to drive again. Thank you to all involved in the service department More

TEAM are ready to assist, and provide professional service and advice regardless of how busy they are. Vehicle inspection (walk around) prior to going in shop and the same actions preformed after ser service and advice regardless of how busy they are. Vehicle inspection (walk around) prior to going in shop and the same actions preformed after service completion. Now that's service. More

Great service and very friendly staff. Very helpful with scheduling of appointments and time management. Very helpful with scheduling of appointments and time management. More

Had my car in and out in no time! Great service and easy check out Great service and easy check out More

Very convenient and nice people to work with. Got the car I wanted within a week. Got the car I wanted within a week. More

I have bought 4 cars from this dealership over the past few years. This experience will probably keep that number from growing. I was very disappointed with the vehicle I purchased because of all of the me few years. This experience will probably keep that number from growing. I was very disappointed with the vehicle I purchased because of all of the mechanical issues it had within a week of having it, and finding out that the platinum warranty plan doesn't cover most of the issues. More

Christopher,in the service department, is a stand up guy. Let's you know exactly what it will take you to get up and running. So glad I took my car there instead of these shady mechanics! Let's you know exactly what it will take you to get up and running. So glad I took my car there instead of these shady mechanics! More

Love our new truck they helped us get what we was looking for and stayed later even hours after they done closed. And made sure we got our truck.. Everyone was just great.. for and stayed later even hours after they done closed. And made sure we got our truck.. Everyone was just great.. More

The guys in the service department are absolutely great takes care of my situation from the time I get to the dealership until I leaves takes care of my situation from the time I get to the dealership until I leaves More