Autonation Chrysler Dodge Jeep Ram Carlsbad

Service On Monday, 2 July I made an appointment to have a recall corrected on my 2017 Ram 1500 online at their website. Today the 5th, I leave work an hour ea On Monday, 2 July I made an appointment to have a recall corrected on my 2017 Ram 1500 online at their website. Today the 5th, I leave work an hour early fight traffic to get there before my 2pm appointment. There is no where in the que for me to park which is already a bad thing. Is it service or is it product! Probably both if you ask me. I go up to the service area and stand and wait while three employees have a conversation not taking in mind that I'm standing there. After three to four minutes one asked can I help you. I said yes I have a 2 o'clock appointment. She ask my name and I give it to her. She tap on the keyboard and says I do not see you in here. I said I made it online. She said oh that doesn't work. If we don't confirm your appointment then it wasn't booked. Now I live 80 miles from this dealership which is where I originally purchased the vehicle at. I said you need to remove it if it doesn't work. She had nothing other than to say well what you were trying to schedule for would mean we would have to keep your truck overnight. It's a computer reflash are you kidding me. She was not helpful and I will reschedule somewhere else. They get reimbursed for the service they complete by corporate it's not free. So to say the least this dealership is the worst by far. More

Nice staff and good price John Werner and rest of staff were very nice and made me feel like they would get the best price of the van I was purchasing. Didn't try to sell me o John Werner and rest of staff were very nice and made me feel like they would get the best price of the van I was purchasing. Didn't try to sell me on stuff I didn't want and made the process as easy as possible. More

Buy your Jeep from Ali at Bob Baker If you are looking for a pro, a true expert that knows the ins and outs of every car he sells, you have to go see Ali at Bob Baker. Ali is not the st If you are looking for a pro, a true expert that knows the ins and outs of every car he sells, you have to go see Ali at Bob Baker. Ali is not the stereotypical salesperson that hounds you and doesn't know his product. He knew every feature on the new Jeeps and took the time on my first visit, when I was just doing research and browsing, to educate me in the process. Also, as a single female buyer, Ali always treated me with respect and didn't assume my boyfriend was the buyer when he was present and start focusing on 'selling' him. I spoke with 6 Jeep dealers to compare prices and Bob Baker was competitive on pricing as well. However, I knew from the first interaction I wanted to buy from Ali. He is no order taker, he is the real deal...a real pro that added value to the sales interaction. I highly recommend you go see Ali at Bob Baker for a new Jeep! More

Positive experience at Bob Baker Jeep We had a great experience working with Ali, our salesperson at Bob Baker. He was knowledgeable about the Jeep Wrangler and all the accessories on the We had a great experience working with Ali, our salesperson at Bob Baker. He was knowledgeable about the Jeep Wrangler and all the accessories on the vehicle. He was very patient and explained everything very well. He made sure that we were comfortable with h our purchase and was never pushy. We appreciated all of his help. More

I got a good deal on a great vehicle. Bob Baker Chrysler Jeep Dodge had a good selection and offered me a good deal. I especially appreciated salesman John Werner for his great service and Bob Baker Chrysler Jeep Dodge had a good selection and offered me a good deal. I especially appreciated salesman John Werner for his great service and follow-through on delivery of my vehicle. More

Great Experience Manny was a great sales rep who made me feel welcomed and important. You don’t always feel this way with vehicle dealers. I was very pleased with Bo Manny was a great sales rep who made me feel welcomed and important. You don’t always feel this way with vehicle dealers. I was very pleased with Bob Baker Dodge, Manny Hernandez as well as with the Financial manager. Thanks for an enjoyable truck purchasing experience. Scott More

The experience was great I had the opportunity to test drive the car I wanted right away, everyone was friendly and greeted me as soon as I stepped in the doors they helped me I had the opportunity to test drive the car I wanted right away, everyone was friendly and greeted me as soon as I stepped in the doors they helped me and guided me to making my decision on getting the car I love. More

Awesome dealership! Best experience. We are repeat customers and extremely happy with both transactions thus far! Chris Evans was great, as was Mauricio! Thanks for such an easy transact We are repeat customers and extremely happy with both transactions thus far! Chris Evans was great, as was Mauricio! Thanks for such an easy transaction! :) More

Veronica Nolan was very friendly and professional Veronica Nolan seemed to actually listen to what we wanted as a customer and did her best to meet our needs. She made us feel very comfortable and enc Veronica Nolan seemed to actually listen to what we wanted as a customer and did her best to meet our needs. She made us feel very comfortable and encouraged us to choose the vehicle that best fit us. If you find yourself shopping for a vehicle make sure you see Veronica Nolan at Bob Baker Auto Group Carlsbad. More

Great customer service We went in looking for a good deal we found it staff was great John went the extra mile everything was top notch at Bob Baker We went in looking for a good deal we found it staff was great John went the extra mile everything was top notch at Bob Baker More