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Autonation Mazda Carlsbad - Service Center

Carlsbad, CA

4.6
102 Reviews

102 Reviews of Autonation Mazda Carlsbad - Service Center

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August 27, 2025

First, I was greeted by a super nice guy to get my car checked in. Then he directed me to Daniel, my service rep, who was literally like a ray of sunshine. No, I'm not his mom--but I bet his mom is very p More

by hansen2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 29, 2025 -

Autonation Mazda Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2025

As ever, great service from Bobby and team on servicing my CX-5 and changing the ATF. More

by Steady Eddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Aug 02, 2025 -

Autonation Mazda Carlsbad responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Mazda Carlsbad! If you ever need help, just give us a call. Happy motoring!

July 28, 2025

Alex was thorough and very professional. He was great to work with. I will request him again next time. More

by Steve P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 30, 2025 -

Autonation Mazda Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 06, 2025

It's convenient to take my car to the dealer for repairs. I may pay a little more for this convenience but the service makes up for it. They show me what needs to be done, what I can put off if time/money More

by longnaker_faye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Jul 09, 2025 -

Autonation Mazda Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 27, 2025

Bobby was wonderful! He was very clear in his explanations of what needed to be done with my car, and didn’t push when I wasn’t completely certain of moving forward with More

by roccopolanco
Recommend Dealer
Yes
Employees Worked With
Bobby
Jun 28, 2025 -

Autonation Mazda Carlsbad responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 05, 2025

I appreciated the personal attention on arrival for servicing. Alexander was very thorough in his explanation of the service to be performed and offered to secure a ride home. I'm glad I decided to w More

by JONSMISSUS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander (Service), Fred (Sales), Austin (Finance) and Max.
Jun 08, 2025 -

Autonation Mazda Carlsbad responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

May 27, 2025

Brought in my 9 year old Mazda CX5 because the navigation screen stopped working. I was told that the repair required a new CMC and SD card costing around $2,000. But the helpful staff was able to get Mazd More

by joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
May 29, 2025 -

Autonation Mazda Carlsbad responded

Hello Joel, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

May 16, 2025

Thank you Alex for great service of my Mazda Cx 70! He made sure all the recalls were completed and had a safety check done for my trip across the country! Thank you Alex! More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 18, 2025 -

Autonation Mazda Carlsbad responded

Thanks so much for the warm recommendation of the team here at AutoNation Mazda Carlsbad. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2025

Great customer service. Daniel was very communicative. Remained in touch about additional repairs needed. Thanks More

by Graceth2!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Foote
Apr 14, 2025 -

Autonation Mazda Carlsbad responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2025

I had a great experience at my last service apt. My advisor made it really easy for me. More

by Marionbowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
Mar 14, 2025 -

Autonation Mazda Carlsbad responded

Hello, thank you; we appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

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