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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,794 Reviews

2,794 Reviews of Autonation Subaru - Service Center

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March 11, 2021

I had my Subaru serviced recently. I was very please with the attention and care that I received. All of my issues with the vehicle were taken care of and I was let up to date on the progress of the work.😊 More

by vorofikin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Mar 11, 2021 -

Autonation Subaru Carlsbad responded

Thanks for trusting the Bob Baker Subaru service team! It was our pleasure to take care of you and we look forward to your next visit!

March 11, 2021

So easy, helpful, and informative. Got in and out of there so I could go back to work! Efficient and Friendly!! Thank You so much Julian ! Whomever the nice man who drove my car out to me thank you for More

by jdkane12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Mar 12, 2021 -

Autonation Subaru Carlsbad responded

We really appreciate you taking the time to leave Bob Baker Subaru this awesome review, thank you!

March 11, 2021

As always, the service department is efficient and courteous. JP is exceptional in keeping customers informed of time frames and periodic updates on service times. The necessary work was done well a More

by p-burditt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Mar 12, 2021 -

Autonation Subaru Carlsbad responded

Thanks for your five-star review! We'll be sure to let JP know they've made a great impression on you! We will see you at your next service visit! - Bob Baker Subaru

March 11, 2021

The service was quickly completed. There was great care taken to deal with COVID. The car was cleaned extremely well. I was very satisfied with everything. More

by betradin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Mar 12, 2021 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru, we appreciate your positive feedback!

March 11, 2021

Good services very communicative, provided information requested, very respectful with their appointment people prepare to give you the best service they can. Return the car fast to me More

by veracarlosf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
Mar 12, 2021 -

Autonation Subaru Carlsbad responded

Here at Bob Baker Subaru we always value and appreciate our customers’ feedback. Thank you!

March 11, 2021

Came in on a vacation because my key broke and they gave us the best service ever! Gave us a rental car free of charge and stayed open for us to figure it out! Super reliable guys and took super good care o More

by Maggie Spring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Zach Lenfesty
Mar 11, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the kind message, stop in and see us next visit to South Ca.. Hope your trip back was safe. Thanks again. Norman

March 11, 2021

Zachary Lenfeski provides excellent customer service. He is attentive, courteous and professional. The car wash department is super. My car always looks like new and clean after they have finished with it. More

by Buffalojack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Mar 12, 2021 -

Autonation Subaru Carlsbad responded

Thank you for sharing your kind words about Zachary! It's great to hear that he provided you with an excellent experience. We'll see you next time! - The Bob Baker Subaru Team

March 11, 2021

Came in to fix EPC + battery light. Staff was friendly and attentive & did a good job explaining the work being done, covered under warranty. Flexible pick up time was appreciated More

by tor0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Mar 12, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the positive feedback! We're glad our team was helpful to you during your visit and we hope we can be of service to you again in the future. Take care! - The Bob Baker Subaru Team

March 11, 2021

I expected to have the car washed after servicing. It didn't happen.'x'xxxxx xxxxx'xxxxxxxx xxxxxxxxxxxx xxxxxx xxxxxxx xXxX xXxX xXxX xXxX xXxX More

by dee-squared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Mar 11, 2021 -

Autonation Subaru Carlsbad responded

Please stop in if your in the area and we will do it while you wait sorry about that. Norman

March 10, 2021

Phenomenal service every visit! Subaru service has friendly and very efficient staff. My vehicle was ready after being serviced an hour before the expected time and attend to all of my Outback’s servi More

by tailormckay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Mar 10, 2021 -

Autonation Subaru Carlsbad responded

We are honored to receive your support, thank you! - Bob Baker Subaru Team

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