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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,794 Reviews

2,794 Reviews of Autonation Subaru - Service Center

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March 05, 2021

Good experience. I’ll be back. I called twice the day befor I came in and no one returned my call so I came in any way. More

by waterlinesunlimited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Mar 05, 2021 -

Autonation Subaru Carlsbad responded

Thanks for your feedback! We're glad to hear you be back to visit us again at Bob Baker Subaru!

March 05, 2021

Service agent had a very positive attitude and even thou I had a small issue, wiper blades, he wanted to help me solve the problem on a rainy day More

by cheytown5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Mar 05, 2021 -

Autonation Subaru Carlsbad responded

It's our pleasure to take care of you! Thank you for taking the time to leave us this review and we hope you continue to use Bob Baker Subaru for all of your automotive needs!

March 05, 2021

Joseph Phillips was an excellent service manager! Friendly. Very helpful. Nice touch that they do a car wash with the service. Nice outside waiting area. More

by akurz1
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Mar 05, 2021 -

Autonation Subaru Carlsbad responded

Thank you for trusting the Bob Baker Volkswagen Subaru team with your service needs! We're glad you enjoyed working with Joseph and hope to see you again next time!

March 05, 2021

Outstanding service. The office staff, service advisors, and the technitions are the very best. I love Bob Baker Subaru and the entire organization. Regards, Gary Wilson More

by gwilson872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, William Carrasco, Tanner Knapp
Mar 05, 2021 -

Autonation Subaru Carlsbad responded

Thanks you for your loyalty. Norman Amabile

March 04, 2021

Tanner and Norman at Bob Baker Subaru really are the go to guys. Everyone is friendly and do things in a timely manner. Thanks guys! More

by Roger Bautista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Tanner Knapp
Mar 05, 2021 -

Autonation Subaru Carlsbad responded

You are very welcome, Roger! Thanks for trusting Tanner, Norman, and the Bob Baker Subaru team!

March 04, 2021

Went in for a computer recall. My Service Technician was helpful and found me once my car was ready. I had to wait just over an hour for the service to be completed. The outside waiting area was clean an More

by jane14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Mar 05, 2021 -

Autonation Subaru Carlsbad responded

We're so happy you enjoyed your visit to our service center! Thank you for taking the time to leave us your five stars, and we hope your vehicle is working better for you! Don't hesitate to let us know if anything else comes up! Take care! - Bob Baker Subaru

March 04, 2021

Best service writers anywhere. I sold my Maserati GT convertible and bought a used outback. I haven’t compromised on quality or service I’m very happy to say. More

by coast-n-country
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Elliott, Armando Rodrigues, Bill Kornik, Norman Amabile, Zach Lenfesty, Bobby Reynolds, William Carrasco, Julian Perez, JP Phillips, Tanner Knapp
Mar 05, 2021 -

Autonation Subaru Carlsbad responded

We love hearing from happy customers! Thank you for your feedback and for choosing Bob Baker Subaru!

March 03, 2021

Good service, Zach took care and explain to us what to expect on our Suv. I wish they could call us with a specified period of time when they gave us the word. I have to call to be able to determine the s More

by scbarretto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Mar 03, 2021 -

Autonation Subaru Carlsbad responded

Thanks for this feedback! We will pass along your comments to our team to improve!

March 03, 2021

Always a pleasure! Never have to stress about taking my car in! The staff are nice and quick which I appreciate so very much! Thanks More

by redheadsfive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Mar 03, 2021 -

Autonation Subaru Carlsbad responded

Reviews like this one make our day! Thanks from the Bob Baker Subaru team!

March 03, 2021

I was very happy with the service Bob Baker Subaru. They repaired my vehicle in a timely manner and were courteous and helpful, I would recommend them to anyone looking for service. Great job Bob Baker Suba More

by rico6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Mar 04, 2021 -

Autonation Subaru Carlsbad responded

The team at Bob Baker Subaru loves seeing great reviews! Thank you so much! See you next time!

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