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Autonation Subaru - Service Center
Carlsbad, CA
2,795 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,795 Reviews of Autonation Subaru - Service Center
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February 14, 2021
Bryan was super friendly and quick to determine what needed to be done. Offered a couple of different options for service and allowed me to make decisions without any pressure. Keep him around and you'l needed to be done. Offered a couple of different options for service and allowed me to make decisions without any pressure. Keep him around and you'll have a lot of satisfied service customers! More
by eileenydeng
Verified CustomerEmployees Worked With
Bryan Kobara
February 13, 2021
The service was great but they need to stop the follow ups. I won’t stop getting calls, texts or emails about the service which makes me not want to go back. ups. I won’t stop getting calls, texts or emails about the service which makes me not want to go back. More
by alexahaisan
Employees Worked With
Luiniery Batista, Bobby Reynolds
February 13, 2021
I had an appointment for 36,000 mile service. Even with an appointment! I waited 2 hours for an oil change. I received two follow up calls a week later and they said they didn’t run my credit card after le an appointment! I waited 2 hours for an oil change. I received two follow up calls a week later and they said they didn’t run my credit card after leaving. The accounting office didn't close it out in time twice. More
by markbessent
Employees Worked With
William Carrasco, Tanner Knapp
February 12, 2021
Zac was my service advisor. Really appreciate him answering all my questions. Will definitely ask for him again. Thanks Bob Baker Suburu.. Great service. 5 stars! answering all my questions. Will definitely ask for him again. Thanks Bob Baker Suburu.. Great service. 5 stars! More
by bjlaplant
Employees Worked With
Zach Lenfesty
February 12, 2021
Bobby was very friendly and was a great help! He gave a detailed explanation of the services and all suggestions. Great service. Thank you so much! detailed explanation of the services and all suggestions. Great service. Thank you so much! More
by EARL_R
Employees Worked With
Bobby Reynolds, Julian Perez
February 12, 2021
Prepare to spend a full day waiting for a simple oil change that cost almost a leg and an arm. Regrets and any option to avoid dealership, take it change that cost almost a leg and an arm. Regrets and any option to avoid dealership, take it More
by LSMAGO
Employees Worked With
Norman Amabile, Zach Lenfesty, William Carrasco, Julian Perez, JP Phillips, Tanner Knapp
February 12, 2021
They always go above and beyond to provide excellent customer service! The service team was great and was able to get a car wash also!! customer service! The service team was great and was able to get a car wash also!! More
by katy.j.conroy
Employees Worked With
Norman Amabile, Zach Lenfesty, Bobby Reynolds, William Carrasco, Julian Perez, JP Phillips, Tanner Knapp
February 11, 2021
Colton very customer oriented. Really appreciated his attitude and enthusiasm. I thought he was very nice. Enthusiastic and personable. Certainly an asset to your company attitude and enthusiasm. I thought he was very nice. Enthusiastic and personable. Certainly an asset to your company More
by delrene22
Employees Worked With
Colton. I don’t remember his last name. Sorry.
February 11, 2021
Hello, I had a great experience with your dealership! Julian my service rep was fantastic! I was able to have a car to drive while my car was serviced Julian my service rep was fantastic! I was able to have a car to drive while my car was serviced More
by auhler
Employees Worked With
Julian Perez
