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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,799 Reviews

2,799 Reviews of Autonation Subaru - Service Center

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February 04, 2021

Corrected problem this time in less than a day. Three estimators worked together. I have not tried ac since repair. I hope it holds this time. More

by dalestub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Zach Lenfesty, JP Phillips
Feb 05, 2021 -

Autonation Subaru Carlsbad responded

Thanks for your feedback! We appreciate you choosing Bob Baker Subaru for your service needs.

February 04, 2021

Erik was helpful, timely and good at explaining what I will need in the future. I was out of there earlier than expected, with a written estimate for my next service needs. Great service and friendly staf More

by aguralnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Feb 05, 2021 -

Autonation Subaru Carlsbad responded

Thank you for sharing your positive feedback of Erik and the Bob Baker Subaru team! It was our pleasure to assist you!

February 04, 2021

Thank you JP and the service department for getting our Forester evaluated for the microphone failures and the rear wiper blade replaced for our XV. Daniel More

by danielstanleyhull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Feb 05, 2021 -

Autonation Subaru Carlsbad responded

You are very welcome! Thanks for trusting JP and the Bob Baker Subaru service team! We appreciate your business.

February 03, 2021

Zach was awesome and great customer service ! I came in and was there in the first thing in the morning and you found a way to solve my issue and put in a new battery and get me out of there in less than a More

by AARON.BUCZEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Feb 03, 2021 -

Autonation Subaru Carlsbad responded

We're so glad Zach could help you out! We're lucky to have him here at Bob Baker Subaru. He will appreciate this great feedback!

February 03, 2021

This dealership was great. They made the whole process easy. Tanner was kind and had excellent communication. I will definitely be coming back to this dealership whenever I need services! More

by shannyleighb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Feb 03, 2021 -

Autonation Subaru Carlsbad responded

We're so happy to hear that you're pleased with your recent service visit, and look forward to seeing you again in the future! Thank you for the awesome review, from all of us here at Bob Baker Volkswagen Subaru!

February 03, 2021

I took my 2009 Outback in for an airbag replacement. It was a recall effort. Zack, the service rep, was outstanding. He was friendly, knowledgeable and efficient. I had expected a 2-hour repair but he told More

by JW2011.0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Feb 04, 2021 -

Autonation Subaru Carlsbad responded

We're happy we could help you out! Thanks for choosing Bob Baker Subaru for your service needs. We'll see you next time!

February 03, 2021

Great service and experience. Thank you for always taking care of me and answering all of my questions. A relief to get my oil changed and tires checked! More

by jonathanhood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Peretti
Feb 04, 2021 -

Autonation Subaru Carlsbad responded

It's our pleasure to take care of you! Thanks for choosing Bob Baker Subaru for your service needs! We'll see you at your next oil change!

February 03, 2021

I was helped out right away and was updated along the way. They had the work done quickly and had me out right when promised More

by Jimmyjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Zach Lenfesty, Julian Perez, JP Phillips, Tanner Knapp
Feb 04, 2021 -

Autonation Subaru Carlsbad responded

We really appreciate you taking the time to leave Bob Baker Subaru this awesome review, thank you!

February 03, 2021

Thank you Bryan for your attention to our Forrester...love the car and the dealership. This is our 5th Subaru, and we will continue to own Subarus! More

by Brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 04, 2021 -

Autonation Subaru Carlsbad responded

You are very welcome! Thanks for being a part of the Subaru family! We're glad you chose Bob Baker Subaru for your Forrester!

February 02, 2021

Always friendly, good service. They listened and help me where they can. They found the exact problem I was having. They stayed a little late to help me. Thank you More

by sugartreestaging
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Feb 03, 2021 -

Autonation Subaru Carlsbad responded

It was our pleasure to assist you. Thank you from all of us here at Bob Baker Subaru!

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