Autonation Subaru - Service Center
Carlsbad, CA
2,800 Reviews of Autonation Subaru - Service Center
Always friendly, good service. They listened and help me where they can. They found the exact problem I was having. They stayed a little late to help me. Thank you where they can. They found the exact problem I was having. They stayed a little late to help me. Thank you More
I always receive excellent service at Bob Baker Subaru. Everyone I have dealt with in the service department is kind and helpful. The service writers take their time in going over what work was done to m Everyone I have dealt with in the service department is kind and helpful. The service writers take their time in going over what work was done to my car and answer all my questions thoroughly. More
Julian is always very helpful, friendly, courteous and does not try to push services that are not needed for my driving needs. Thank you Julian does not try to push services that are not needed for my driving needs. Thank you Julian More
A couple things needed fixing. It took a wee bit longer than I expected! When About to leave something fell apart & had to be fixed!!! than I expected! When About to leave something fell apart & had to be fixed!!! More
Last 2 visits were problematic. No mileage recorded once and service timers not reset. Makes me wonder if they actually changed the oil. Also went in for weatherstrip falling off and they never ordered it and service timers not reset. Makes me wonder if they actually changed the oil. Also went in for weatherstrip falling off and they never ordered it so I have to go back. Never got the call that weatherstripping is in. More
AC quit after 5 minutes. Was not kept informed of progress. Telephone calls not returned. Phone number was not answered by as person. First words to me were I needed an appointment. progress. Telephone calls not returned. Phone number was not answered by as person. First words to me were I needed an appointment. More
Service great. Without Bobby I could not manage owning a diesel TDI. All the heat exchangers and throttle hav had to be replaced. Because of computer fault issues, not mechanical. Design issues should diesel TDI. All the heat exchangers and throttle hav had to be replaced. Because of computer fault issues, not mechanical. Design issues should not be my cost. More
It was a good experience. JP always offers excellent customer service and my maintenance service was done in a very timely manner. Just missed the car wash this time. customer service and my maintenance service was done in a very timely manner. Just missed the car wash this time. More
Bob baker is good, but I am annoyed that you send me a coupon for oil change tire rotation a week after I did it and of course expires before I can use it again and you send me a stupid coupon for a free coupon for oil change tire rotation a week after I did it and of course expires before I can use it again and you send me a stupid coupon for a free wash — also after I was there— Herman Cook CW still always gives a free car wash.... it was a nice touch that you took away More