Autonation Subaru - Service Center

I waited for 3 hours. Chipped a big chunk of the plastic by the window switches so they could remove the door panel. Fixed the cable to the handle but Chief concern never got fixed. Driver side door will st by the window switches so they could remove the door panel. Fixed the cable to the handle but Chief concern never got fixed. Driver side door will still not lock. My car was taken back again and I was told I need to order an entire latch because it is failing to lock the driver's side door. I think it's an electrical switch issue that wont allow the driver's side door to lock. All the other doors lock. When I accelerate I can hear the door locks trying to engage. My appointment is Monday. If I bring it in and the part inwas told to order doesn't fix the issue, I'll be slightly upset. More

JP did a great job diagnosing my issue - found the part was still under warranty and provided a replacement in the same day! Always a great experience at bob baker Subaru! was still under warranty and provided a replacement in the same day! Always a great experience at bob baker Subaru! More

My last visit for a regular service was easy and I didn’t have any issues. Julian was friendly and prompt. My car was even done earlier than I anticipated which is always a nice surprise. I’m pleased with th have any issues. Julian was friendly and prompt. My car was even done earlier than I anticipated which is always a nice surprise. I’m pleased with the entire process. More

Very pleasant experience! Zach and the crew made sure that after my Crosstrek’s battery was stolen, that nothing in the rest of the engine was faulty and that my vehicle was safe to drive. Thanks for you that after my Crosstrek’s battery was stolen, that nothing in the rest of the engine was faulty and that my vehicle was safe to drive. Thanks for your help, 10/10 would recommend Bob Baker! More

Great service as always. Customer service makes it worth it! Plan to expand beyond typical service to include items like radio or cross bars etc. it! Plan to expand beyond typical service to include items like radio or cross bars etc. More

Service is great. Good thing because you will need it due to battery life being horrible. I didn’t drive it for a week and the battery died....twice the same night. Inconvenient, time consuming, expens due to battery life being horrible. I didn’t drive it for a week and the battery died....twice the same night. Inconvenient, time consuming, expensive and frightening. Car is not even 2yrs old. More

My experience at the service department at this dealership has always been great. The staff is friendly and welcoming and always very helpful. Keep up the great work. dealership has always been great. The staff is friendly and welcoming and always very helpful. Keep up the great work. More

I had an appointment at 2 but they didn’t start on my car , a 15 minute service , until 345. I could go to jiffy lube and it would be closer, faster , The service writer was nice however. , a 15 minute service , until 345. I could go to jiffy lube and it would be closer, faster , The service writer was nice however. More

Everyone is helpful and friendly. They take the time to talk with me and I am never pressured to buy anything extra. I enjoy bringing my car in. talk with me and I am never pressured to buy anything extra. I enjoy bringing my car in. More

It seems that every add-on I bought as extra from financing is not well organized and the service department is reluctant to do a good job. Basic service is fine. But I paid extra for ceramic coat financing is not well organized and the service department is reluctant to do a good job. Basic service is fine. But I paid extra for ceramic coating which they actually made my paint worse by embedding micro-scratches into my brand new car, I asked them to re-do it again, and they made it even worse. My wheel alignment was off since I bought my car, went back to get it aligned, and drove away with the steering wheel still being off-center. I can go on about how difficult it was for me to get in a complaint and speak to a supervisor but I'll stop here. To be honest I won't be coming back here again. You asked for a review, you got it. More