Autonation Subaru - Service Center
Carlsbad, CA
2,799 Reviews of Autonation Subaru - Service Center
Easy the make the appointment. Quick and polite check in on the service drive and. Made arrangements for my rental car. In and out, and the car was ready when promised. on the service drive and. Made arrangements for my rental car. In and out, and the car was ready when promised. More
Easy to access and enter the proper area. Customer service was friendly and efficient. Dealership was busy (which was expected as it was a weekend) but they gave me an accurate and fair time frame to service was friendly and efficient. Dealership was busy (which was expected as it was a weekend) but they gave me an accurate and fair time frame to return. Easy pick up as well. Overall, great experience! More
Great service,I believe the young man who helped me was Great service, I believe the young man who helped me was Julian. He was very nice and professional. The car was finished when he said it would be. Great service, I believe the young man who helped me was Julian. He was very nice and professional. The car was finished when he said it would be. More
They lost my car in service queue, then hours later when I came to pick up rushed the service, unevenly inflated tires, and either didn't secure wheels or possibly messed up alignment. Car now has a vibra I came to pick up rushed the service, unevenly inflated tires, and either didn't secure wheels or possibly messed up alignment. Car now has a vibration shudder and pulls. Taking it somewhere else More
I bought my Jeep Patriot at Bob Baker in 2008. I have always had my oil changes there and Maintenance! The crew in the Service Department is wonderful. They know Jeeps and do such great work. I am confid always had my oil changes there and Maintenance! The crew in the Service Department is wonderful. They know Jeeps and do such great work. I am confident when I leave that my car will run well. I have 108,000 miles and going strong! More
I drive 20 miles to this dealership because I like them so much. They are very professional, friendly, and the site follows all CDC COVID-19 prevention practices which is extremely important to me. so much. They are very professional, friendly, and the site follows all CDC COVID-19 prevention practices which is extremely important to me. More
They always go out of their way to take very good care of me and make sure that I’m satisfied. They make sure they get the job done right. me and make sure that I’m satisfied. They make sure they get the job done right. More
Very friendly and professional service and I appreciated the wifi to work! My rep was super helpful and communicated well. This was my first time to your dealership and I was impressed! the wifi to work! My rep was super helpful and communicated well. This was my first time to your dealership and I was impressed! More
Was not happy when I received my car back after a minor collision repair on front bumper. A dent was found on the car (unrelated to collision repair) that was not there before. In addition, there looked collision repair on front bumper. A dent was found on the car (unrelated to collision repair) that was not there before. In addition, there looked to be some touch up paint put on to hide small scratches near the dent. This deception of adding paint to hide the issue is my main concern. The customer service to repair was fine as they finally took ownership after I confirmed with my wife that it was not there before the drop off. The repair was lengthy and took a while to get on the schedule, but when complete it was good. Overall, not the professional service I was expecting. More