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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,795 Reviews

2,795 Reviews of Autonation Subaru - Service Center

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December 06, 2020

Awesome! They fit me in and took care of my issue within 2hours. Thank you! Apparently this review needs to be 25 words to suffice. I don’t remember my service person but it’s making me choose one...none of More

by casey.bagnall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Dec 07, 2020 -

Autonation Subaru Carlsbad responded

Hi Casey, thank you for your business! We look forward to seeing you next time at Bob Baker Subaru!

December 05, 2020

HiI was very frustrated the first day because you didn’t Hi I was very frustrated the first day because you didn’t call to say the car wouldn’t be ready. I drove in from Fallbrook to find that out I apprec More

by Tally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, William Carrasco
Dec 07, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your honest review, Tally. We appreciate your patience, and wish to provide you with a better experience during your next appointment! See you next time at Bob Baker Subaru!

December 05, 2020

The service department has impressed us time after time because of the friendly, conscientious, helpful staff. This particular visit was a misunderstanding on our part about the windshield replacement ins More

by barbaradunn92
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Dec 07, 2020 -

Autonation Subaru Carlsbad responded

We can't thank you enough for your kind review! We're so happy to hear that Tanner took such great care of you during your recent visit to Bob Baker Subaru! See you next time!

December 04, 2020

My car had a rattle and the radio stations wouldn’t remain set. They were able to fix both and now the car sounds great More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Dec 04, 2020 -

Autonation Subaru Carlsbad responded

Thanks for the awesome review, Christine! We're glad we could get your vehicle back in working order, and we hope to serve you again in the future! - The Bob Baker Volkswagen Subaru Team

December 04, 2020

Great service. Great staff. Staff is always helpful when I have questions. The facility is always clean. I feel like the staff cares about their customers. More

by ivelissem84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Dec 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for being a Bob Baker Volkswagen Subaru customer! We appreciate the kind words about our team and look forward to your next visit!

December 04, 2020

I’m very happy with the customer service. Bobby, the service advisor took time to answer all my questions. Thank you for the great service most especially the technicians/mechanics. More

by Lyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Dec 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Bobby at Bob Baker Subaru, Dahl! We're so happy to earn your 5-stars! See you next time!

December 04, 2020

The gentleman I spoke with about my vehicle issues, Bobby, was absolutely top notch and made my visit easy and friendly. Would come back for vehicle needs. More

by kylewilton0508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Dec 07, 2020 -

Autonation Subaru Carlsbad responded

We're so happy to hear that Bobby made your recent visit with us a great one! Thanks for the positive feedback and we hope to see you next time here at Bob Baker Volkswagen Subaru!

December 04, 2020

Was very professional, gave me peace of mind when I had some concerns going forward with windshield replacement repair. He pulled up the quote and gave me updates during the service. More

by clyazzi1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Dec 07, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave this awesome review! We appreciate you as a customer, and look forward to your next appointment!

December 03, 2020

Great, quick, and professional team at Bob Baker. Team was very friendly and helpful. Waiting area was clean given the current pandemic situation. Got my car back very fast. More

by nzuniga112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Simon, Zach Lenfesty, JP Phillips, Tanner Knapp
Dec 03, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your positive feedback! We appreciate you as a customer, and look forward to working with you again at Bob Baker Subaru!

December 03, 2020

Very friendly, very very helpful & turn around time was quick! They told me my car would take a couple days to complete. The called me the same say letting me know my car was done. More

by lenny760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Dec 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for trusting our service team at Bob Baker Subaru! See you next time!

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