Autonation Subaru - Service Center
Carlsbad, CA
2,795 Reviews of Autonation Subaru - Service Center
Service was quick, courteous, thorough and clean. JP even cleaned the steering wheel with a wipe to help prevent viral transfer. Thank you for your service. cleaned the steering wheel with a wipe to help prevent viral transfer. Thank you for your service. More
Bobby Reynolds is your best service advisor. He is on-the-spot, possesses a great attitude, and understands the particular wants and needs of his clients. More than anything, I trust his judgment and on-the-spot, possesses a great attitude, and understands the particular wants and needs of his clients. More than anything, I trust his judgment and his willingness to fulfill any special requests from the client. For example, I'm a knowledgeable VW owner who runs higher than typical tire pressures for better handling and better mileage. I also run non-toxic propylene glycol (green) coolant in the engine cooling system. Bobby knows this and specially instructs the service technicians not to add incompatible ethylene glycol (pink) coolant -- and to leave the tire inflations as they are when my vehicle arrives for any service. This is why I always request Bobby rather than another service writer who may wrongly assume this client doesn't know what is appropriate for the vehicle. When Bobby returned to work at Bob Baker after a lengthy sabbatical I rejoiced that I need not stress over the prospect of under-inflated tires and a ruined engine cooling system. I purchased my Jetta there at Bob Baker, and I will continue to bring it in for lube oil changes and Direct Shift Gearbox services. Thank you for bringing Bobby back. Bob Baker Volkswagen Subaru will be the agency where I intend to buy my next new Volkswagen vehicle. More
Thank you JP and the service team for replacing a the 3rd brake light on our 2013 Subaru XV, we are thankful you all could figure out the replacement with the factory spoiler installed. brake light on our 2013 Subaru XV, we are thankful you all could figure out the replacement with the factory spoiler installed. More
The service was efficient, kind and accurate. I’ve been to the department twice and both visits were pleasant as can be. Colton Shriver 4 stars! to the department twice and both visits were pleasant as can be. Colton Shriver 4 stars! More
Tanner Knapp is beyond amazing! I completely trust him with his opinions and I trust him with my car! He took such amazing care of me! I HIGHLY recommend him for any of your service needs! with his opinions and I trust him with my car! He took such amazing care of me! I HIGHLY recommend him for any of your service needs! More
Awesome job removing door dings from my crosstrek. Please stop robo calling after I have service completed. Thanks Extra words. I don’t need a computer to call to say thanks stop robo calling after I have service completed. Thanks Extra words. I don’t need a computer to call to say thanks More
Everyone is very helpful. I know nothing about cars so they always explain what had to be done and why. The only thing I would suggest is during this time of Covid 19 there should be some outdoor seatin they always explain what had to be done and why. The only thing I would suggest is during this time of Covid 19 there should be some outdoor seating. The waiting room can be a little crowded. More
Was helped as soon as I arrived, kept informed by Julian of the progress and notified to pick up. Very nice people, especially Julian, and good work of the progress and notified to pick up. Very nice people, especially Julian, and good work More
They stayed on my problem of absolutely no power to any part of my vehicle until they found the positive wire to the main fuse box was damaged and needed repair. I was able to leave with the car the same d part of my vehicle until they found the positive wire to the main fuse box was damaged and needed repair. I was able to leave with the car the same day at 4 pm. I suggested replacing the main fuse at first, but they showed me it was fine then later they discovered the wire More
Great service, I used to take my VW there and the Subaru side is just as awesome. They took care of me and stayed late so that I could pick up my car that evening side is just as awesome. They took care of me and stayed late so that I could pick up my car that evening More