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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,795 Reviews

2,795 Reviews of Autonation Subaru - Service Center

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November 24, 2020

I was treated very well when I took my Subaru Outback in for service. Eric Lopez was very courteous, friendly and professional. I had a clear understanding of the plan for my vehicle from the beginning. The More

by jeanniekuhnert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
Nov 24, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your experience with Eric and the Bob Baker Subaru service team! We appreciate you trusting us with your vehicle and look forward to seeing you again!

November 23, 2020

William Carrasco was great every time I brought my Passat in. I swear I learn more things about the warranty and features with every time I visit. Thanks Bob Baker VW! More

by matthewcdonath
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Nov 24, 2020 -

Autonation Subaru Carlsbad responded

It's our pleasure! We're grateful to have you as a Bob Baker Volkswagen customer and we look forward to your next visit!

November 23, 2020

I can sum it up in 2 words: THE BEST! Very satisfied with my visit and the customer service I received. Thank you! Maureen O'Connor More

by moconnor2260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Zach Lenfesty, Julian Perez
Nov 24, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share this great feedback about your experience, Maureen - it is greatly appreciated by all of us here at Bob Baker Volkswagen Subaru and we look forward to working with you again in the future!

November 23, 2020

Love how I can come in first thinig when you open get my car serviced no problem. Usually out of there in about an hour. More

by socallivin78ss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Nov 24, 2020 -

Autonation Subaru Carlsbad responded

We are grateful to have your business! Thanks for taking the time to leave us a review! - The Bob Baker Volkswagen Subaru Team

November 20, 2020

William was very professional and accommodating. I had an oil change, tire rotation, and a new windshield placed. The only thing I was disappointed was that my car was not washed? I bought my car at the Murr More

by yanag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Nov 20, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your experience with William. We will be addressing your feedback with our team in an effort to improve the service we provide to our customers moving forward.

November 20, 2020

Solid customer service. Bobby is the best. Will continue to use their service team and refer my friends and family. Happy customer. Thanks for asking! More

by ltmatteson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Nov 20, 2020 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru! Bobby and our team appreciate your business!

November 20, 2020

Norman Amabile, Service Manager, always treats me like a VIP whenever I come into the shop for service. The entire service team is always very helpful. During these times of COVID-19 I feel confident More

by tallbrucewayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile
Nov 23, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in our team at Bob Baker Subaru! See you next time!

November 20, 2020

Service was excellent, I felt very informed and Tanner was wonderful to work with. Very kind and knowledgeable. A very easy process! We will be back :) More

by annajoy.tough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Nov 23, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Tanner at Bob Baker Subaru! We look forward to your next visit!

November 20, 2020

Car was serviced quickly with no issues. The cost was reasonable. Service person was nice and helpful. I will continue to service my car here. More

by snuggleshmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Nov 23, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your kind words! See you next time at Bob Baker Subaru!

November 20, 2020

Friendly helpful employees. They make bringing your car in for service easy and pleasant.I was helped quickly and efficiently by Bobbie. All of my concerns were addressed. More

by kevin@petitte.biz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Nov 23, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your review! Bobbie and our team appreciate your review at Bob Baker Subaru!

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