Autonation Subaru - Service Center

Julian Perez is amazing, professional, knowledgeable, personable and has great rapport, he went above and beyond to make my experience with Bob Baker Subaru a positive one. Please commend him and give hi personable and has great rapport, he went above and beyond to make my experience with Bob Baker Subaru a positive one. Please commend him and give him a raise, he should be the one to train all new employees in customer service!!! Really appreciate his assistance and professionalism!! More

It was my first time coming to this location and Zach made sure I will be returning. His service was great and super friendly. The time he quoted me was upheld and was actually a little shorter. The serv made sure I will be returning. His service was great and super friendly. The time he quoted me was upheld and was actually a little shorter. The service line was very quick and everyone was very friendly. Hands down the best experience taking my car in for for its required upkeep. More

Excellent service. Zach is awesome! Good communication. I don’t have anything else to say but this survey is making me type 25 words . Ok! I don’t have anything else to say but this survey is making me type 25 words . Ok! More

Zach was great! Went above and beyond to make sure my inquires were taken care of and is always a joy to work with. Thank you for the great service. inquires were taken care of and is always a joy to work with. Thank you for the great service. More

The were helpful and fast with my recall repairs. They had good communication and we're very willing to help out. I would definitely recommend this place. had good communication and we're very willing to help out. I would definitely recommend this place. More

Customer service was excellent. I was approached quickly and courteously upon my arrival. I was told what would be happening, the work that was to be done and about how long it would take. and courteously upon my arrival. I was told what would be happening, the work that was to be done and about how long it would take. More

Zach Lenfesty is an amazing Service Technician! Plus, the Bob Baker Subaru team and dealership is amazing overall! From the beginning of my call and questions for my car, I was able to schedule my service Bob Baker Subaru team and dealership is amazing overall! From the beginning of my call and questions for my car, I was able to schedule my service quickly. Once I was able to have my car taken in, and after the diagnostic process, I was able to discuss with Zach the electronic/computer issues with the BSD/RCTA (Blind Spot Detection/Rear Cross Traffic Alert system). He informed me of what to expect, what would happen with my car and how long it would take. He made it very easy to understand what was going on with my car and what needed to be repaired/replaced. With Zach's help, I was also able to have a loaner vehicle available for the duration of this service repair, which went by quickly! This eased my worries for the time I would be without my car. In addition, I was covered under the Gold Plus Warranty, which is well worth it. The deductible saved me from some high out-of-pocket expenses. I highly recommend purchasing the Gold Plus Warranty with any new Subaru and especially from Bob Baker Subaru! I purchased my Forester in 2017 from Bob Baker Subaru, and since then, this team has treated me with such great care and superb service. Thank you Zach and the Bob Baker Subaru team! YOU ARE ALL THE BEST! More

The dealer was quick to get me in and address the issue I had with my car. Zach was in communication with me multiple times, even before there was an answer. The only thing I didn't care for was the texts I had with my car. Zach was in communication with me multiple times, even before there was an answer. The only thing I didn't care for was the texts I was receiving. They looked like auto delivery but tried to look personal. More

Service was very welcoming and efficient... I hope I can visit this place atleast once again. I did want to get to know my car. Thank you very much visit this place atleast once again. I did want to get to know my car. Thank you very much More

Great service and an excellent attitude to help!!!!!!!!!! This is wrong I said enough this guy was awesome and I will say it over and over This is wrong I said enough this guy was awesome and I will say it over and over More