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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,795 Reviews

2,795 Reviews of Autonation Subaru - Service Center

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November 03, 2020

Always have great service. Never have had a complaint with any of the employees that work there. Will be returning in the future if need be. More

by karissalyn09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in our service team! We appreciate the kind review, and look forward to your next visit! - The Bob Baker Subaru Team

November 03, 2020

I enjoyed the professional, courteous service personnel. Julian was genuinely interested in making my routine maintenance experience pleasant; he ensured I was up to date with every step of the process. More

by AARCINIEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your experience working with Julian at Bob Baker Subaru! We appreciate your review, and look forward to seeing you next time!

November 03, 2020

I had my 30,000 mile service done. I was told at 25,000 miles which was the last free service that came with my new vehicle, that it would be around $500. I received an email for $75 off and with that, it More

by markbessent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in Bob Baker Subaru, and for your business. We are thankful to have you as a customer and look forward to your next visit!

November 03, 2020

I have had the best customer service experience every time I visitthe service department. JP is the best service adviser, always offering excellent customer satisfaction. More

by holymole8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, JP Phillips
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

We're so delighted to hear this! Thank you for being a valued Bob Baker Subaru - we look forward to your next visit!

November 03, 2020

Excellent customer service!! Thank you Zachary and Jamie for your kindness and happy energy. I appreciate the communication among each other, made my next day visit seamless to come get the service done. More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, Zach Lenfesty
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

We so appreciate the kind review, Patricia and are glad to hear that Zachary and Jamie provided you with a five-star experience here at Bob Baker Subaru! Thanks again and see you next time!

November 02, 2020

Got everything done right on time and the drop off and the loaner vehicle were ready for me i was in and out immediately same as when i picked up my car, everything was ready for me More

by Julio G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
Nov 03, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us a review, Julio! We're glad you had a five-star experience with our service team here at Bob Baker Subaru and we look forward to your next visit!

November 02, 2020

Dealership quickly took care of my issues and worked with Subaru of america to get it completed. Zach was outstanding through the process. Will definitely return. More

by mpafinancial
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Nov 03, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Zach at Bob Baker Subaru! We appreciate your business, and look forward to seeing you next time!

November 02, 2020

I was recently at your dealership for a recall. I had delayed in getting my last free service and hey we’re able to still complete it along with the recall service. I have always received excellent and More

by monica.powell61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Nov 03, 2020 -

Autonation Subaru Carlsbad responded

It's our pleasure! We appreciate you trusting Bob Baker Subaru with your service needs, and we look forward to your next visit!

November 02, 2020

Thank you for the honest quote on the repair. The car was fixed in a timely manner. Julian was very professional and answered all my questions. More

by embreegretchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Nov 03, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Julian at Bob Baker Volkswagen Subaru! See you next time!

October 31, 2020

Bobby Reynolds help me. He was very courteous, attentive, knowledgeable and understood exactly what was needed to be done. It was such a pleasant encounter and services he provided. I would like More

by lliu100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thanks for leaving Bob Baker Subaru a review! Bobby and our team look forward to your next visit! Have a great day!

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