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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,798 Reviews

2,798 Reviews of Autonation Subaru - Service Center

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November 02, 2020

I was recently at your dealership for a recall. I had delayed in getting my last free service and hey we’re able to still complete it along with the recall service. I have always received excellent and More

by monica.powell61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Nov 03, 2020 -

Autonation Subaru Carlsbad responded

It's our pleasure! We appreciate you trusting Bob Baker Subaru with your service needs, and we look forward to your next visit!

November 02, 2020

Thank you for the honest quote on the repair. The car was fixed in a timely manner. Julian was very professional and answered all my questions. More

by embreegretchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Nov 03, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Julian at Bob Baker Volkswagen Subaru! See you next time!

October 31, 2020

Bobby Reynolds help me. He was very courteous, attentive, knowledgeable and understood exactly what was needed to be done. It was such a pleasant encounter and services he provided. I would like More

by lliu100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thanks for leaving Bob Baker Subaru a review! Bobby and our team look forward to your next visit! Have a great day!

October 31, 2020

It was a pleasure working with Julian, I went in for some recalls air bag and brake switch, and they completed the work in a timely manner. More

by 12459hec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Bob Baker Subaru! We're so happy to hear that Julian worked hard for you during your recent service visit!

October 31, 2020

Very professional environment and staff was helpful with diagnosing problem. Cleanliness was important and car was delivered after service with special wipe down of all touch points. More

by ZMOOREUSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your 5-stars! See you next time at Bob Baker Subaru!

October 31, 2020

Bobby was the BEST! He is so attentive, I was through with my service in no time! Your entire staff is AWESOME! I will always come back! Thank you! More

by Jeanbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Bobby at Bob Baker Subaru! See you next time!

October 31, 2020

I bought my car at Bob Baker Subaru in 2014. I drive 65 miles round trip for service because I trust them to keep my car running. Everything from scheduling service(texts with my awesome service advisor, J More

by shdelach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru! We're so happy to hear that our team earned your 5-stars! See you next time!

October 30, 2020

Julian was awesome. Kept me informed all the way. Had to keep my car a few extra days. Julian explained it to me and gave me a rental. Very satisfied all around. More

by DLAIN300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thank you for the positive feedback - we'll be sure to share with Julian! We appreciate you trusting Bob Baker Subaru with your maintenance needs, and we look forward to seeing you again!

October 30, 2020

I felt safe dropping my car as everyone was masked. The work was completed quickly. Picked up my washed car and felt totally happy with how good it looked. More

by agarfinkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know.
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thank you for the kind comments! Safety and satisfaction are our top priorities here at Bob Baker Subaru, and we're glad to hear that we delivered on both fronts during your visit. Thanks again, and see you next time!

October 30, 2020

BRENDEN assisted me. He was curteous, patient and helpful! He offered to wash my car after service was complete. He was a delight! Thank you! More

by pharbour4z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share these kind comments about Brenden - he'll be so happy to hear them. We appreciate you choosing Bob Baker Subaru for your service needs, and we look forward to your next visit!

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