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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,795 Reviews

2,795 Reviews of Autonation Subaru - Service Center

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October 31, 2020

It was a pleasure working with Julian, I went in for some recalls air bag and brake switch, and they completed the work in a timely manner. More

by 12459hec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Bob Baker Subaru! We're so happy to hear that Julian worked hard for you during your recent service visit!

October 31, 2020

Very professional environment and staff was helpful with diagnosing problem. Cleanliness was important and car was delivered after service with special wipe down of all touch points. More

by ZMOOREUSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your 5-stars! See you next time at Bob Baker Subaru!

October 31, 2020

Bobby was the BEST! He is so attentive, I was through with my service in no time! Your entire staff is AWESOME! I will always come back! Thank you! More

by Jeanbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Bobby at Bob Baker Subaru! See you next time!

October 31, 2020

I bought my car at Bob Baker Subaru in 2014. I drive 65 miles round trip for service because I trust them to keep my car running. Everything from scheduling service(texts with my awesome service advisor, J More

by shdelach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru! We're so happy to hear that our team earned your 5-stars! See you next time!

October 30, 2020

Julian was awesome. Kept me informed all the way. Had to keep my car a few extra days. Julian explained it to me and gave me a rental. Very satisfied all around. More

by DLAIN300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thank you for the positive feedback - we'll be sure to share with Julian! We appreciate you trusting Bob Baker Subaru with your maintenance needs, and we look forward to seeing you again!

October 30, 2020

I felt safe dropping my car as everyone was masked. The work was completed quickly. Picked up my washed car and felt totally happy with how good it looked. More

by agarfinkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know.
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thank you for the kind comments! Safety and satisfaction are our top priorities here at Bob Baker Subaru, and we're glad to hear that we delivered on both fronts during your visit. Thanks again, and see you next time!

October 30, 2020

BRENDEN assisted me. He was curteous, patient and helpful! He offered to wash my car after service was complete. He was a delight! Thank you! More

by pharbour4z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share these kind comments about Brenden - he'll be so happy to hear them. We appreciate you choosing Bob Baker Subaru for your service needs, and we look forward to your next visit!

October 30, 2020

I'm on my 2nd Subaru being serviced here. My Outback had 370,000 miles on it, and I hope to push over 400,000 miles on my new Forester. The crew at all levels is like family. More

by Richard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel !!!, Norman Amabile, Zach Lenfesty, JP Phillips
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

You are family, Richard! Thank you for choosing Bob Baker Subaru!

October 30, 2020

I've always had the best service and professionalism from this dealership. I will definitely continue coming here and plan on purchasing my next vehicle here as well! More

by kentaylor4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

All of us at Bob Baker Subaru are happy to see this wonderful feedback! Thank you, Ken!

October 29, 2020

Great customer service! Keep U updated on Ur car's needs & when the the service will be completed! I'm very pleased & always reccomend the dealership to my friends! More

by bigkauna55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Oct 29, 2020 -

Autonation Subaru Carlsbad responded

We’re glad we could deliver a 5-star experience! See you next time at Bob Baker Subaru!

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