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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,798 Reviews

2,798 Reviews of Autonation Subaru - Service Center

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October 30, 2020

I'm on my 2nd Subaru being serviced here. My Outback had 370,000 miles on it, and I hope to push over 400,000 miles on my new Forester. The crew at all levels is like family. More

by Richard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel !!!, Norman Amabile, Zach Lenfesty, JP Phillips
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

You are family, Richard! Thank you for choosing Bob Baker Subaru!

October 30, 2020

I've always had the best service and professionalism from this dealership. I will definitely continue coming here and plan on purchasing my next vehicle here as well! More

by kentaylor4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Nov 02, 2020 -

Autonation Subaru Carlsbad responded

All of us at Bob Baker Subaru are happy to see this wonderful feedback! Thank you, Ken!

October 29, 2020

Great customer service! Keep U updated on Ur car's needs & when the the service will be completed! I'm very pleased & always reccomend the dealership to my friends! More

by bigkauna55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Oct 29, 2020 -

Autonation Subaru Carlsbad responded

We’re glad we could deliver a 5-star experience! See you next time at Bob Baker Subaru!

October 28, 2020

Friendly, knowledgeable and helpful. Will come back for Friendly, knowledgeable and helpful. Will come back for later service need it. And will recommend some friends and family. Location close to our ho More

by tirtawangi2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Oct 29, 2020 -

Autonation Subaru Carlsbad responded

We’re delighted to get your 5-star review! Thank you! -Bob Baker Subaru

October 27, 2020

Even though we haven’t solved the problems right now Zach trying to figure out what’s going on. With our car Zack is going out of his way not only giving us a loaner to drive but also trying to solve the pro More

by Dean Alan Conaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Oct 28, 2020 -

Autonation Subaru Carlsbad responded

Hi Dean, thank you for your 5-stars! We're so happy to hear that Zach has been working hard to solve all issues with your vehicle! We hope to continue serving you at Bob Baker Subaru!

Oct 30, 2020 -

Dean Alan Conaty responded

Yes Zack and his mechanics at Bob Baker SUBARU Carlsbad has solve the problem with our car he did a great job

October 27, 2020

Nice people, clean place and fast service this is just a few advantages of going to this place. I will recommend this place to my friends, family and co workers! Thank you for always taking care of our cars More

by pcbdoctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Oct 28, 2020 -

Autonation Subaru Carlsbad responded

Thank you for recommending Bob Baker Subaru! We appreciate the support!

October 27, 2020

I enjoy going to Bob Baker Subaru for my service because Norman Amabile, service manager, treats me like a King. I would buy another Subaru just because Bob Baker service Department is so excellent. More

by tallbrucewayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Zach Lenfesty, Tanner Knapp
Oct 28, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in our service and sales teams at Bob Baker Subaru! Norman will appreciate your shout-out! See you next time!

October 26, 2020

I really Appreciate Subaru for making good on known issues with their cars. And, thank you to Zack for making the process so easy and pain free. More

by Clindeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Oct 27, 2020 -

Autonation Subaru Carlsbad responded

We can't thank you enough for this review! We're so happy to hear that our staff worked hard to get you back on the road safely! Zack and our team look forward to seeing you at Bob Baker Subaru!

October 26, 2020

William has great customer service, he answered all my questions and explained well. My car was done same day no need to worry about getting a rental car. More

by vanessa_805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Oct 27, 2020 -

Autonation Subaru Carlsbad responded

Hi Vanessa, thank you for taking the time to share your experience working with William at Bob Baker Subaru! We look forward to seeing you again, Vanessa!

October 26, 2020

Every aspect of my experience was above and beyond my expectations. Billy communicated with me through the whole process while they were fixing my car. More

by STEENLEGGIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy, Robert Simon
Oct 27, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your experience working with Billy. We appreciate your business at Bob Baker Subaru!

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