Autonation Subaru - Service Center

Customer service was amazing! Had to bring the car back for a fix on some previous work. Les was very understanding & made sure that it was taken care of. I had a friend with me Had to bring the car back for a fix on some previous work. Les was very understanding & made sure that it was taken care of. I had a friend with me & she was so impressed. Everyone that walked by us acknowledged us & asked if we had been helped. More

I have been using this dealership for all my servicing needs for the last 15 years and I’ve always been happy with the service. In addition I have bought 2 cars here. After my most recent visit I may reco needs for the last 15 years and I’ve always been happy with the service. In addition I have bought 2 cars here. After my most recent visit I may reconsider using this as my preferred service center. More

Quick service and friendly staff They were good about communicating about my car Good experience communicating about my car Good experience More

Everyone was great and upbeat. I used to go to Hello Subaru, I will definitely do my service's here. I used to go to Hello Subaru, I will definitely do my service's here. More

They are friendly, conscientious, timely, and they keep their lounge and bathrooms in very good condition. their lounge and bathrooms in very good condition. More

Very Good Service overall! The staff are very responsive, very quick service & finished it before the end of the day. The staff are very responsive, very quick service & finished it before the end of the day. More

Unfortunate You are too far away from where I live to use for a regular basis. I came in for a warranty issue and you were very prompt and helpful for a regular basis. I came in for a warranty issue and you were very prompt and helpful More

Big thanks to John Loss in Service, Also to Austin In Sales for helping us figure things out, and of course to George Mang in Sales for selling us our XT Outback!! Sales for helping us figure things out, and of course to George Mang in Sales for selling us our XT Outback!! More

I brought my ascent in for a warranty on the brakes. The first time I dropped it off for an appt around 9am, it took them 8 hours to resurface the rotors. A couple days later the same problem returned, The first time I dropped it off for an appt around 9am, it took them 8 hours to resurface the rotors. A couple days later the same problem returned, they made an appt for me at 830 am the next week… I dropped it off at 830am and didn’t hear back until 330 to be told they didn’t even touch my car and would reschedule it for another time. The third time I dropped it off for my appt at 830 am and again it wasn’t finished till after 3pm! I’ve never had any brake service take a total of 24 hours to fix…. I shouldn’t have to spend 3 entire days off dealing with something that’s a 1 hour job. I only gave 2 stars because the employees are nice enough. The young man driving the shuttle was very friendly and helpful , otherwise I’d give my experience a 1. Worst car maintenance experience Ive ever had with a dealership. More