Autonation Subaru - Service Center
Carlsbad, CA
2,794 Reviews of Autonation Subaru - Service Center
I have used Bob Baker since I bought my 2017 Subaru Forester for Service. I have been very positively impressed with the service personnel that I dealt with. They know how to treat customers and provid Forester for Service. I have been very positively impressed with the service personnel that I dealt with. They know how to treat customers and provide outstanding technical support. I have not had a negative experience with them for the past 3 years. More
I think our service manager Zack went out of his way to help us resolve all issues and problems we had with our 2012 Subaru outback we’re glad we use their service department and will be returning in the f help us resolve all issues and problems we had with our 2012 Subaru outback we’re glad we use their service department and will be returning in the future thank you More
Second time to dealer. Waited 5 hours both times for warranty work. No shuttle or coffee and they won’t even sell the drinks in the fridge of the parts department. If you have warranty work, go elsewhe warranty work. No shuttle or coffee and they won’t even sell the drinks in the fridge of the parts department. If you have warranty work, go elsewhere. Seem like they are wasting your time and not even looking at the car. What’s the point in buying an extended warranty if the dealer doesn’t want to do warranty work. More
Zach, our service writer is always very helpful, and is extremely knowledgeable about Subaru idiosyncrasies. He effectively and quickly updates on any changes, and alerts for pickup. extremely knowledgeable about Subaru idiosyncrasies. He effectively and quickly updates on any changes, and alerts for pickup. More
Zack Lenfesky is professional, very personable and terrific. Thank you to the entire team for making the process painless. I have no more to add. I am a satisfied customer. terrific. Thank you to the entire team for making the process painless. I have no more to add. I am a satisfied customer. More
I had a 10:15 appointment, but when I arrived thete was a line of cars out to the street. The wait to be checked in was about 10 minutes. An oil change service, tire rotation, and a car was took just over 2 line of cars out to the street. The wait to be checked in was about 10 minutes. An oil change service, tire rotation, and a car was took just over 2 hours (I was in the waiting area). More
Thanks for covering the repair under warranty. Thanks to Colton, Will and your warranty specialist. I also appreciate the use of loaner vehicle and car wash. Colton, Will and your warranty specialist. I also appreciate the use of loaner vehicle and car wash. More