Autonation Subaru - Service Center

Wait time was much longer than expected. Customer Service was poor — when asking about other parts of my car, the representative didn’t fully answer any of my questions, only said “That’s going to cost you m was poor — when asking about other parts of my car, the representative didn’t fully answer any of my questions, only said “That’s going to cost you more” without other information. He also was quite short and rude when speaking to me . More

I have always had a very good experience with this dealership. Thank you for letting me know about all the changes snd need my Forester requires. I love my Subaru dealership. Thank you for letting me know about all the changes snd need my Forester requires. I love my Subaru More

JP and the team’s technicians once again did a superb job. My BRZ felt a bit off on alignment (driving backcountry roads where i live) so i brought it in. Their meticulous and very detailed labor diale job. My BRZ felt a bit off on alignment (driving backcountry roads where i live) so i brought it in. Their meticulous and very detailed labor dialed in the alignment to great precision. My sports car now drives better than new! JP listens and then relays the concern to his techs: their internal teamwork and will to help the customer goes above and beyond! THANK YOU ONCE AGAIN!!!!! Also, it’s always good to talk with Kelley in sales about potential additional car purchases. More

I have been associated with Bob Baker for 35 years.They have always given top Tier service. Will and Norman are very Knowledgeable,Jamie was very helpful Great crew! have always given top Tier service. Will and Norman are very Knowledgeable,Jamie was very helpful Great crew! More

I have used Bob Baker since I bought my 2017 Subaru Forester for Service. I have been very positively impressed with the service personnel that I dealt with. They know how to treat customers and provid Forester for Service. I have been very positively impressed with the service personnel that I dealt with. They know how to treat customers and provide outstanding technical support. I have not had a negative experience with them for the past 3 years. More

I think our service manager Zack went out of his way to help us resolve all issues and problems we had with our 2012 Subaru outback we’re glad we use their service department and will be returning in the f help us resolve all issues and problems we had with our 2012 Subaru outback we’re glad we use their service department and will be returning in the future thank you More

Second time to dealer. Waited 5 hours both times for warranty work. No shuttle or coffee and they won’t even sell the drinks in the fridge of the parts department. If you have warranty work, go elsewhe warranty work. No shuttle or coffee and they won’t even sell the drinks in the fridge of the parts department. If you have warranty work, go elsewhere. Seem like they are wasting your time and not even looking at the car. What’s the point in buying an extended warranty if the dealer doesn’t want to do warranty work. More

Zach, our service writer is always very helpful, and is extremely knowledgeable about Subaru idiosyncrasies. He effectively and quickly updates on any changes, and alerts for pickup. extremely knowledgeable about Subaru idiosyncrasies. He effectively and quickly updates on any changes, and alerts for pickup. More

After 19 years of coming to Bob Baker VW I am never disappointed in the service. Bobby was very friendly and helpful. Very easy process. disappointed in the service. Bobby was very friendly and helpful. Very easy process. More

They worked with my insurance to get the work done quickly. I was happy with the result and all of the issues I asked about were resolve: quickly. I was happy with the result and all of the issues I asked about were resolve: More