Autonation Subaru - Service Center

I was treated with courtesy and promptly as soon as I arrived for my appointment. A loaner car was provided andI was called later to pick up my car which was cleaned and washed. JP made sure everything w arrived for my appointment. A loaner car was provided andI was called later to pick up my car which was cleaned and washed. JP made sure everything went smoothly and quick. I was impressed with the service and speed of the work performed. Great job Bob Baker Subaru!!! More

Made appointment several days before / I was told the service would take until 3 to 4 pm. I did not receive a call by 4 pm so I called and was told it would be ready by 4:30 pm. I arrived at about 4:2 service would take until 3 to 4 pm. I did not receive a call by 4 pm so I called and was told it would be ready by 4:30 pm. I arrived at about 4:20 pm Car was not done until 5pm More

Wonderful service - great service writer! Everything about the service was great. I enjoyed working with JP Phillips. My A/C is working perfectly now. I woulld highly recommend your service department. about the service was great. I enjoyed working with JP Phillips. My A/C is working perfectly now. I woulld highly recommend your service department. More

Staff listen carefully to my questions and fully answered everyone. The agent helped me Learn how to operate many of the special features of the car. Baker furnished a set courtesy car for the da answered everyone. The agent helped me Learn how to operate many of the special features of the car. Baker furnished a set courtesy car for the day. Thank you that was very helpful. More

Excellent service experience with Will C at Bob Baker VW. Great friendliness and communication and I’m very pleased with the quality of work. It’s why I keep coming back! Great friendliness and communication and I’m very pleased with the quality of work. It’s why I keep coming back! More

Came in for a battery for my Gli that they were holding and it took Edger and parts manger 1 1/2 hours to figure out how to prorate my battery that they only gave me 4 dollars for. Wasted so much time for and it took Edger and parts manger 1 1/2 hours to figure out how to prorate my battery that they only gave me 4 dollars for. Wasted so much time for 4 dollars. On top of that two people quoted me 45.00 to give me for my battery for warranty when I called twice to make sure they both said yes 45.00 for prorated. And then the parts manager said they were wrong about price. I feel after all that they should of given it to me, Very disappointed. More

Zach was awesome! Personable and caring. I’ll be back for sure. Quick and easy service. I felt taken care of quickly and efficiently. Great work for sure. Quick and easy service. I felt taken care of quickly and efficiently. Great work More

Will never purchase a service agreement here again. Car was finished for 40 minutes before I went and asked if it was done (I was sitting in the lounge). I do not believe the tires were rotated because th was finished for 40 minutes before I went and asked if it was done (I was sitting in the lounge). I do not believe the tires were rotated because the dash reading on tire pressure still indicated the rt rear tire was still low on pressure. More

William went above and beyond to make my service and experience easy and smooth. Satisfied over all car issue was resolved. William kept me updated with the status of my car all the time. He is very kin experience easy and smooth. Satisfied over all car issue was resolved. William kept me updated with the status of my car all the time. He is very kind but overall very efficient. More

Tanner, Service Dept., is incredible: knowledgeable, timely and uses great customer service skills. Jaime is also extremely customer-focused. She is competent, kind and a huge asset to your company. timely and uses great customer service skills. Jaime is also extremely customer-focused. She is competent, kind and a huge asset to your company. More