Autonation Subaru - Service Center

My wife was very impressed with the customer service. She was asked if she was being helped by three different employees. We were also provided with a rental car because the work was going to take seve She was asked if she was being helped by three different employees. We were also provided with a rental car because the work was going to take several days. We used to have an Audi and were spoiled by the customer service. Or previous Subaru dealer (we recently moved to Carlsbad) lacked in customer service, so it's nice to be treated like we are having a high eng luxury car serviced. More

Great service as always!! Thank you to the service team and Billy and Armando for checking in with me each time I come to the dealership and Billy and Armando for checking in with me each time I come to the dealership More

Awesome service while family was on vacation and had an issue. Will Carrasco was extremely informative and I was out in the time frame he gave me. issue. Will Carrasco was extremely informative and I was out in the time frame he gave me. More

Love working with Zach, he knows my car and always take great care of it and me! He’s definitely an asset to your service department! great care of it and me! He’s definitely an asset to your service department! More

Don’t know who I delt with. Everyone is wearing a mask! Car runs great. Seems a bit more zippy. Price better than expected. I’m happy Car runs great. Seems a bit more zippy. Price better than expected. I’m happy More

Always have had good service and feel comfortable with the masks and social distancing. Appreciate the outdoor patio and the shade. Would have liked to have coffee again and water bottles. It gets hot wa the masks and social distancing. Appreciate the outdoor patio and the shade. Would have liked to have coffee again and water bottles. It gets hot waiting outside More

I purchased my car at Bob Barker VW in 2003 and have always had it serviced there. Bobby has always been my service representative and has done an excellent job through the years. always had it serviced there. Bobby has always been my service representative and has done an excellent job through the years. More

Excellent job, professional and courteous staff. Extremely pleased with all work completed and everything was explained to me in advance for my approval. A very pleasant experience Extremely pleased with all work completed and everything was explained to me in advance for my approval. A very pleasant experience More

Efficient helpful service provided. Asked if I wanted a car wash. Car came back clean and well serviced. Friendly service person. Will return again for next service. car wash. Car came back clean and well serviced. Friendly service person. Will return again for next service. More

Ok service. Our family loves Subaru. Didn’t get the text message stating the car was done but we got a phone call instead. Recommendation is to pay better attention to customers, a simple hello to the message stating the car was done but we got a phone call instead. Recommendation is to pay better attention to customers, a simple hello to the confused person waiting for their car goes a long way. More