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Autonation Subaru - Service Center
Carlsbad, CA
2,793 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,793 Reviews of Autonation Subaru - Service Center
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September 02, 2020
The service department is always on top of their game. Courteous,Professional and efficient.I’ve had the pleasure of dealing with Erik Lopez the past couple of visits and he exhumes the professionalism Su Courteous,Professional and efficient.I’ve had the pleasure of dealing with Erik Lopez the past couple of visits and he exhumes the professionalism Subaru should be thankful for More
by shaking2trees
Verified CustomerEmployees Worked With
Erik Lopez
September 01, 2020
Tanner has been very helpful with any services my Forester has needed from regular maintenance, to getting me a ride or loaner car. BB's best Forester has needed from regular maintenance, to getting me a ride or loaner car. BB's best More
by caronnancy
Employees Worked With
Tanner Knapp
August 28, 2020
The experience was good except that they failed to wash the car after service as promised. We were twice promised that the car would be washed before we picked it up. the car after service as promised. We were twice promised that the car would be washed before we picked it up. More
by rmbarrett7
Employees Worked With
Tanner Knapp
August 28, 2020
I keep coming back to get my service done here on my 2015 Subaru because everyone there treats me right and always get the job done. They don’t do it because they have to but go the extra mile to keep me saf Subaru because everyone there treats me right and always get the job done. They don’t do it because they have to but go the extra mile to keep me safe and protected. More
by benoitbordelon
Employees Worked With
Julian Perez, JP Phillips
August 27, 2020
I have been leasing with this dealership for several years and they have the friendliest people working there! I always feel like I can trust their word in the sales and service departments. years and they have the friendliest people working there! I always feel like I can trust their word in the sales and service departments. More
by deebee14
Employees Worked With
Uncle Jim, Julian Perez
August 27, 2020
Bobby Reynolds was such a pleasure to work with. He was prompt in his responses and very knowledgeable. Very detailed in his explanations about the issues and very helpful. Great job! prompt in his responses and very knowledgeable. Very detailed in his explanations about the issues and very helpful. Great job! More
by shikin.jumaat
Employees Worked With
Bobby Reynolds
August 27, 2020
I am always very happy with the service at Bob Baker. I was called in to have the Takata air bag replaced this was for the second time I was told the previous replacement was a temporary one. was called in to have the Takata air bag replaced this was for the second time I was told the previous replacement was a temporary one. More
by grandmaupstairs
Employees Worked With
Julian Perez
August 27, 2020
Zach always takes care of my visits. He is kind and efficient. My grandson was with me and he commented that he understood why I trusted Zach. Thanks, again, Zach. efficient. My grandson was with me and he commented that he understood why I trusted Zach. Thanks, again, Zach. More
by bettymarie47
Employees Worked With
Zach Lenfesty
August 27, 2020
Over the past two weeks I have done numerous surveys. I know that surveys are important but let’s be honest it’s all for numbers. I mean I’ve been to bbvw for years, taken the surveys and nothing changes. know that surveys are important but let’s be honest it’s all for numbers. I mean I’ve been to bbvw for years, taken the surveys and nothing changes. Great service writers with some ungodly quote for work that my car doesn’t need. I’ve tried to be patient and play the game to keep your scores up but now it’s a trust issue. There is none. I’ll give Herman cook a shot next time More
by roncason2
Employees Worked With
Zach Lenfesty, Bobby Reynolds
