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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,793 Reviews

2,793 Reviews of Autonation Subaru - Service Center

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August 24, 2020

Too over two hours for an oil change even though I had an appointment. Also was notified car was done then had to wait another 15 minutes. More

by Survey1
Recommend Dealer
No
Employees Worked With
Unsure
August 24, 2020

Bob Baker Volkswagen Subaru provides EXCELLENT service. They went way above and beyond to meet our service needs. I could not be more pleased with this dealership! More

by sally619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
August 24, 2020

Awesome advisor! Helped me as soon as I pulled in. Very courteous and helpful. Quick to answer any of the questions I had. Would come back! More

by RichZ34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
August 24, 2020

I bought my 2020 Outback from Bob Baker because the service department impressed us with their desire to do things for their customers and not to their customers. More

by gfparberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
August 24, 2020

I came in and did the Express oil. I was in and out very quick. They changed oil and rotated my tires. Thanks to Jamine for getting me in and out. More

by surfingjn55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile
August 24, 2020

Professional dealership on time and did what they promised with minimal hassle even during covid-19 days this was a simple job of reloading navigation software. More

by larkar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
August 21, 2020

I’ve been a customer at Bob Baker VW / Subaru for 20 years. They never disappoint with their fine customer service. My service advisor, JP, always looks out for my best interest. I love this dealership. More

by no1suemck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
August 21, 2020

Very professional and helpful dealership. They resolved all the warranty issues on my 18 Tiguan and provided me with a loaner car while they completed the work More

by springermatthew
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
August 21, 2020

Zach was an welcoming, knowledgeable, nice, and very helpful. His experience showed and he was a good representative for the quality of service the company advertises to provide. The man should get a ra More

by Jack Lok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
August 20, 2020

Excellent service provided by Zachary! He was exceptionally nice with explaining the procedure required to replace the timing belt on my 09 Subaru. It is hard to find courteous service these days More

by zippy11349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
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