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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,793 Reviews

2,793 Reviews of Autonation Subaru - Service Center

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August 17, 2020

Tanner Knapp worked tirelessly to make sure the WRX I bought from Bob Baker in 2006 was serviced completely and properly. Tanner involved me in decisions to make, and included the mechanic Michael and sh More

by Steven Farner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael the engine specialist mechanic with acute knowledge of Subarus. , Norman Amabile, Tanner Knapp
August 17, 2020

Great experience. JP kept me informed throughout the repair to my vehicle. The only surprise was that it cost far less then I had anticipated More

by subdrivr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
August 17, 2020

Super friendly and thorough staff, the car was ready when they estimated it would be. No one made me feel rushed when I was asking questions about the service and my service rep was very knowledgeable. More

by breesalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
August 17, 2020

Great service. Informative, accomidating, & very clean. Thank you so much for helping me with my car & helping me navigate how to best address the necessary service. Would definitely recommend your service More

by fMainiero91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
August 16, 2020

I had a great experience and everyone is always so nice and professional! Tanner was my service rep. And he explained everything to me and checked everything thT I mentioned to him! I drive 45 minutes to More

by lindadeboer4
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
August 15, 2020

Inept I went in for a recall and a safety inspection. When I asked for the safety inspection report I was told there wasn't one. I replied, "So, I'm supp More

by tjkickboxer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chad
Aug 27, 2020 -

Autonation Subaru Carlsbad responded

If you would like us to preform the safety inspection for you we will do that at no cost for you.

August 13, 2020

I always experience the best customer service here. This time Erik helped me out and he was very knowledgeable and personable! He even gave me a quote for my next service (3 year service) so I would know w More

by glampyre13
Recommend Dealer
Yes
Employees Worked With
Erik
August 13, 2020

I walked into this dealership in Carlsbad alittle over a year ago and have been very happy with them since. The salesman that sold me my car was pleasant,knew his products and made the whole experience easy More

by crashgale
Recommend Dealer
Yes
Employees Worked With
Bill in sales, William Carrasco, JP Phillips
August 13, 2020

Got there at 7:30 with appointment waited for maybe 15 mins before I was entertained. Do not know what is the std procedure, go to the booth, or wait? But since I have an appt I was assuming somebody will More

by rdineros9
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
August 13, 2020

Always great service with a friendly staff that is patient and makes sure that you fully understand everything that is going on with your vehicle. More

by aschneid377
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
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