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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,794 Reviews

2,794 Reviews of Autonation Subaru - Service Center

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July 20, 2020

I’ve been in twice hoping my A/C would be fixed. Coming in a third time this week. The charm? Fingers crossed. The men who greet you and write service requests are terrific. I trust this place and will More

by merryjourney3
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
July 20, 2020

JP is the go-to service manager to see. He is caring and listens to customers concerns. The service is very structured and efficient. Everyone goes out of their way to be helpful. More

by EH
Recommend Dealer
Yes
Employees Worked With
Christy Vogel, JP Phillips
July 20, 2020

My review would have been 5 stars except for the fact that although I was informed after service was completed that a rodent nest had been discovered under the hood much to my dismay a week later it had More

by khohana79
Recommend Dealer
Yes
Employees Worked With
Brenden
July 19, 2020

Had a recall completed and oil change. Work was complete Had a recall completed and oil change. Work was complete sooner then expected, and the service rep was courteous. Good communication throughout the More

by bigmo760
Recommend Dealer
Yes
Employees Worked With
Julian Perez
July 17, 2020

Very responsive. JC good attitude prompt quote. Explained I detail work to be done . did extra work on air bag at no additional charge. Completed all work two days ahead of schedule under original estimate More

by Wright4353
Recommend Dealer
Yes
Employees Worked With
Jason Field, JP Phillips
July 17, 2020

Too many times after bringing my car in for service, the mechanics either don’t fix the initial problem or create new ones. Not good. More

by LARRYCRITSER
Recommend Dealer
No
Employees Worked With
Julian Perez
Jul 17, 2020 -

Autonation Subaru Carlsbad responded

I am sorry about the dirty hand print on the lever, I believe we addressed that if not please let me know so I can get this handled. Thanks Norman

Jul 17, 2020 -

Autonation Subaru Carlsbad responded

I am sorry about the hand print, if we did not address this for you please call Julian and we will do so ASAP. Thanks

July 17, 2020

Took my car here recently for repair service. My service writer, Zach Lenfesty, always goes above and beyond to keep me informed and provide updates. He’s one of the main reasons I like to get my car servic More

by nolaneeezie
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
July 17, 2020

Outstanding and prompt. Very communicative and gave good recommendations. So happy to work with service Dept! Was able to take care of acute issue with tire, as well as my 6month service! More

by roxana.godiwalla
Recommend Dealer
Yes
Employees Worked With
JP Phillips
July 17, 2020

Very efficient, friendly, and always a pleasure to work with! Brendan was very personable, and upon request they will wash your car so you get it back sparkling clean! Would recommend. More

by christyvogel4
Recommend Dealer
Yes
Employees Worked With
Brendan, Norman Amabile
July 16, 2020

Personable service. I came in for a maintenance issue. Tanner diagnosed what we needed to do and got it done. He called to a few hours later to say it was good to go. More

by alissabandemer01
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
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