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Autonation Subaru - Service Center
Carlsbad, CA
2,794 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,794 Reviews of Autonation Subaru - Service Center
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July 11, 2020
First time at Bob Baker Subaru service as usually use Irvine Subaru. Found staff at Baker professional, helpful & trustworthy. Dropped car off for recall item & oil leak on way to San Diego. Traded 20 Irvine Subaru. Found staff at Baker professional, helpful & trustworthy. Dropped car off for recall item & oil leak on way to San Diego. Traded 2010 Subaru in the following week as told $4700 to fix oil leak. More
by CorkGal.OC
Verified CustomerEmployees Worked With
JP Phillips
July 10, 2020
Bob Baker Service Center Experience I was impressed with the quality of service I experienced at Bob Baker. The gentleman who helped me through the process was both professional and help I was impressed with the quality of service I experienced at Bob Baker. The gentleman who helped me through the process was both professional and helpful. The service was completed within an hour and I was given a complete report on what was tested during that time period. More
by marionfoerster
Employees Worked With
Julian Perez
July 10, 2020
Professional, well-coordinated, to the point. I brought my car in for regular maintenance. Julian was professional, to the point, and answered a couple of extra questions from me, even showing me I brought my car in for regular maintenance. Julian was professional, to the point, and answered a couple of extra questions from me, even showing me a few more features of my car to make my driving experience better. The car was returned washed. Overall the impression was that of a well-run team. More
by RyonG
Employees Worked With
Julian Perez
July 10, 2020
VW 2014 Jetta TDI Service for recurring engine VW 2014 Jetta TDI Service for recurring engine light heater core replacement. Warrantee repair. Only two visits to dealer required. Service manag VW 2014 Jetta TDI Service for recurring engine light heater core replacement. Warrantee repair. Only two visits to dealer required. Service manager Bobby Reynolds knowledge experience coordination invaluable. Without Bobby, dealing with Volkswagen would be a nightmare. More
by larrygrenbank
Employees Worked With
Bobby Reynolds
July 10, 2020
We love our ascent. We take as good of care as is possible for our ascent. So can you imagine dropping your pride and joy (our ascent) off at a dealership where the mechanics area looks like a bunch possible for our ascent. So can you imagine dropping your pride and joy (our ascent) off at a dealership where the mechanics area looks like a bunch of pigs runs wild in there? Modern auto shops are clean and well kept. Bob baker’s work area shop be closed down by OSHA for un safe work area!!!! Next time we need our Subaru ascent serviced I will gladly drive to Huntington Beach where the mechanics area is so clean and organized you could walk thru there in a white suit, roll around on the floor and not get dirt on your suit. What you lose from your customers is confidence and when the customer loses that confidence they go somewhere else. More
by kasugg3
Employees Worked With
JP Phillips
July 09, 2020
Zach L is the best advisor- straight forward and helps deciding easy always looking out for me individually and looks to the best option - my car has a huge history with this dealership- glad I had Zach deciding easy always looking out for me individually and looks to the best option - my car has a huge history with this dealership- glad I had Zach More
by annely
Employees Worked With
Zach Lenfesty
July 09, 2020
Excellent service. Friendly, fast, high quality work! Julian made sure I had rental car for the day. I was given a 2020 Forrester. It was clean and easy to drive. The service department completed three r Julian made sure I had rental car for the day. I was given a 2020 Forrester. It was clean and easy to drive. The service department completed three recalls, an oil change and a tire rotation within 2 hours. More
by bdelsordo
Employees Worked With
Julian Perez
July 09, 2020
Recall and Windows wouldn’t go up and downThey wanted to Recall and Windows wouldn’t go up and down They wanted to charge me $560. I went somewhere else the part was $150 and labor $65. I will never be back Recall and Windows wouldn’t go up and down They wanted to charge me $560. I went somewhere else the part was $150 and labor $65. I will never be back More
by Eileen Tipton
Employees Worked With
Zach Lenfesty
July 09, 2020
Friendly, organized, responsible and great work! jP made it all very easy and quick. Every person I met was polite and wearing mask. Thanks for all it all very easy and quick. Every person I met was polite and wearing mask. Thanks for all More
by margueritehillman
Employees Worked With
JP Phillips
