Autonation Subaru - Service Center
Carlsbad, CA
2,799 Reviews of Autonation Subaru - Service Center
Excellent, attentive service.It was very busy the day I Excellent, attentive service. It was very busy the day I brought my car in for routine service, but I never felt neglected or ignored as several peop Excellent, attentive service. It was very busy the day I brought my car in for routine service, but I never felt neglected or ignored as several people checked in with me to get the ball rolling and even checked back to reassure me that my turn would be soon. Afterwards, my service writer (Brenden) called to let me know my car was ready even sooner than the estimated time! More
The worst experience I have had. Not only customer service (including management) is not customer oriented, but I had to go to another provider to fix an issue aroused from this maintenance service. N service (including management) is not customer oriented, but I had to go to another provider to fix an issue aroused from this maintenance service. Not going to this dealership againg. More
Good service/ on time as planned / I was disappointed that no safety measures appeared to have been taken ie no cover on the seat, steering wheel not cleaned, etc. / I’ve never had an issue but would pre that no safety measures appeared to have been taken ie no cover on the seat, steering wheel not cleaned, etc. / I’ve never had an issue but would prefer more safety steps. More
Tanner and Zach kiare amazing! I am truly happy and please with their level of customer services they have provided us Thank you Peter Kwei please with their level of customer services they have provided us Thank you Peter Kwei More
Great team. Thorough and efficient. Hospitality as good as any luxury brand. I’ll be using them from now on and planning for my next car purchase there as well as any luxury brand. I’ll be using them from now on and planning for my next car purchase there as well More
First time at Bob Baker Subaru service as usually use Irvine Subaru. Found staff at Baker professional, helpful & trustworthy. Dropped car off for recall item & oil leak on way to San Diego. Traded 20 Irvine Subaru. Found staff at Baker professional, helpful & trustworthy. Dropped car off for recall item & oil leak on way to San Diego. Traded 2010 Subaru in the following week as told $4700 to fix oil leak. More
Bob Baker Service Center Experience I was impressed with the quality of service I experienced at Bob Baker. The gentleman who helped me through the process was both professional and help I was impressed with the quality of service I experienced at Bob Baker. The gentleman who helped me through the process was both professional and helpful. The service was completed within an hour and I was given a complete report on what was tested during that time period. More
Professional, well-coordinated, to the point. I brought my car in for regular maintenance. Julian was professional, to the point, and answered a couple of extra questions from me, even showing me I brought my car in for regular maintenance. Julian was professional, to the point, and answered a couple of extra questions from me, even showing me a few more features of my car to make my driving experience better. The car was returned washed. Overall the impression was that of a well-run team. More
VW 2014 Jetta TDI Service for recurring engine VW 2014 Jetta TDI Service for recurring engine light heater core replacement. Warrantee repair. Only two visits to dealer required. Service manag VW 2014 Jetta TDI Service for recurring engine light heater core replacement. Warrantee repair. Only two visits to dealer required. Service manager Bobby Reynolds knowledge experience coordination invaluable. Without Bobby, dealing with Volkswagen would be a nightmare. More