Autonation Subaru - Service Center
Carlsbad, CA
2,794 Reviews of Autonation Subaru - Service Center
Super helpful staff. I am very happy to have chosen Bob Baker Subaru to deal with my car issue. Worth the 1h30 drive from my house to them. Norman and Chad treated me like a friend. I would definitely go b Baker Subaru to deal with my car issue. Worth the 1h30 drive from my house to them. Norman and Chad treated me like a friend. I would definitely go back there in the future if I have any problems with my car again. More
I’ve been going to Bob Baker for 2 1/2 years and each visit has been great. When I needed a pretty full day of maint.,a car was always offered when available. My service writer “Tanner” was straight forw visit has been great. When I needed a pretty full day of maint.,a car was always offered when available. My service writer “Tanner” was straight forward and kept me abreast of the cost involved.I would recommend Baker to anyone who needed Subaru service. More
Honest and fair. I brought my 2017 Subaru Outback in for 36,000 mile maintenance. When I learned that my service plan had expired, Brendan took it upon himself to arrange for a discounted service charge thi 36,000 mile maintenance. When I learned that my service plan had expired, Brendan took it upon himself to arrange for a discounted service charge this time. No problems found with my vehicle- honesty appreciated. More
Came in for a recall service. William was very attentive. The only thing that I took issue with, was waiting an hour for a rental car. Other than that the service went well. The only thing that I took issue with, was waiting an hour for a rental car. Other than that the service went well. More
The employees at Bob Baker are friendly and knowledgeable. I’ve been going to them since I purchased my first Subaru in 2005/6 and will go to them when I need my third Subaru. knowledgeable. I’ve been going to them since I purchased my first Subaru in 2005/6 and will go to them when I need my third Subaru. More
My 2006 Subaru Outback needed a lot of work and had the infamous Subaru head gasket problem unfortunately. Zach was really fantastic in working with me to get it fixed up. He’s caring, intelligent, a great infamous Subaru head gasket problem unfortunately. Zach was really fantastic in working with me to get it fixed up. He’s caring, intelligent, a great communicator, and ensures confidence in his customer base. The world needs more employees and people like Zach. Hopefully I can get another 10 years out of my Outback. Only real suggestion is that Subaru Corp. should pitch in a solid 50%, at least, to cover head gasket repairs. There’s no reason why such a great company should allow their customers to shoulder the full financial responsibility of a poorly manufactured engine design. More
Straight up, nice complete job that was done when promised! When I dropped it off late, the garage guys came around and took time from going home to explain a potential reason for a problem I was wo promised! When I dropped it off late, the garage guys came around and took time from going home to explain a potential reason for a problem I was wondering if I had ... so great! More
Good recall work. Easy to schedule and fast service. The work was completed ahead of time and to my complete satisfaction. The service people were courteous and efficirnt work was completed ahead of time and to my complete satisfaction. The service people were courteous and efficirnt More
3rd review We have had only one service in the last 6 months and this is the 3rd review we have been sent, is your system broken? We have had only one service in the last 6 months and this is the 3rd review we have been sent, is your system broken? More