Autonation Subaru - Service Center
Carlsbad, CA
2,794 Reviews of Autonation Subaru - Service Center
Will is very professional and knows how to take care of all the issues my car has had. I’m happy with their service. Keep up the good work! all the issues my car has had. I’m happy with their service. Keep up the good work! More
Came in for oil change and PMS. I was treated nicely by the service staff. I usually don’t get it since I’m not white. Fast and efficient, friendly service staff. the service staff. I usually don’t get it since I’m not white. Fast and efficient, friendly service staff. More
Great communication! Appreciate the use of a lozner vehicle and vehicle wash. All repairs completed successfully. This 25 word minimum is ridiculous. XXX XXX XXX. vehicle and vehicle wash. All repairs completed successfully. This 25 word minimum is ridiculous. XXX XXX XXX. More
I bought my first Subaru in CO, before making the move to Oceanside, CA. One thing I loved about Subaru is they made me feel like a part of their family, rather than just another customer. When I moved I won Oceanside, CA. One thing I loved about Subaru is they made me feel like a part of their family, rather than just another customer. When I moved I wondered if I would find that sense of family with a Subaru dealership out here. I was so fortunate to find Bob Baker Subaru. Let me just say, I felt the love here at Bob Baker!! Even just bringing my Subaru to be serviced (before purchasing from them) I felt valued. I undoubtedly found that sense of family once again. That is something I LOVE about Subaru. After three years of servicing my first Subaru here at Bob Baker, I ended up purchasing a Subaru CrossTrek from Bob Baker Subaru. My experiences with the Sales/Finance departments were no different. Purchasing a new vehicle is no small investment. They realize this. They are knowledgeable and truly listen to their customers. Respectful and helpful. They showed me vehicles that were within my means and met my criteria. There weren’t any surprises and I love that I never felt pressured to spend above my means or sacrifice what I wanted in a vehicle. They were patient and spent quality time answering my questions/making sure I knew what my options were. I must say, they have a great inventory of vehicles on their lot. I could go on and on about the positives but hopefully you get my point. I have been part of the Bob Baker family for 3+ years and can honestly say, I have nothing negative to say! They uphold a standard of excellence, and their customer service in ALL departments is unparalleled. You can feel this in the atmosphere! The employees are all personable, professional, qualified, and valuable members of the Bob Baker family. Really, every single one of them. How rare is it to find a staff like this?! They create the Bob Baker Experience! I love that I can schedule a service and know that no matter who I work with, I will be taken care of. And not just me, but also my PIC (partner in crime), Bella (my dog). They are so welcoming of her & show her the love (she loves going there and trust me, she knows who has treats!). I really appreciate that Bella (& all dogs) are part of the “Bob Baker Experience”. As mentioned, every employee has exceeded my expectations. But I wanted to give a shout out to the staff who I worked with most recently. TANNER KNAPP (service department) and ROBERT SIMON (Sales Manager)—There is good, then there is great, THEN there is Y’ALL! If I had to describe the quality of experience you provided Bella and I at our last visit in one word it would be OUTSTANDING! I hope you know know valuable that is in creating this sense of “family”. I appreciate you! It’s because of these experiences that I will be a lifelong, loyal customer at Bob Baker Subaru! If you aren’t convinced yet I’ll just say this- BOB BAKER SUBARU— I RECOMMEND IT!! You won’t be disappointed! And you might just find a family in them! :-) Thanks Bob Baker Subaru!! -Eileen & Bella More
As always, excellent and prompt service. Service team is always helpful no matter who you deal with. Never feel like I’m being overcharged. Good job by all always helpful no matter who you deal with. Never feel like I’m being overcharged. Good job by all More
Always walk into a friendly environment with people who are eager to help and make your experience as smooth as possible! I love bringing my car here! are eager to help and make your experience as smooth as possible! I love bringing my car here! More
Sent to wrong person..comes to fredpahl@aol.comPlease Sent to wrong person..comes to fredpahl@aol.com Please correct the address on this message. I highly recommend Subaru and its sales and service depa Sent to wrong person..comes to fredpahl@aol.com Please correct the address on this message. I highly recommend Subaru and its sales and service department..friendly , knowledgeable and honest. More
Always making sure that we know what we’re spending our money on . Thanks for the years of great service I have been doing business with be for 6 years money on . Thanks for the years of great service I have been doing business with be for 6 years More
Pleasant and efficient employees from the sales staff to the service staff. Service was done quicker than promised and even included an unexpected quick wash. I've bought 4 cars from the Bob Baker franchi the service staff. Service was done quicker than promised and even included an unexpected quick wash. I've bought 4 cars from the Bob Baker franchise over the years and continue to be happy with them. More