Autonation Subaru - Service Center

I bought my first Subaru in CO, before making the move to Oceanside, CA. One thing I loved about Subaru is they made me feel like a part of their family, rather than just another customer. When I moved I won Oceanside, CA. One thing I loved about Subaru is they made me feel like a part of their family, rather than just another customer. When I moved I wondered if I would find that sense of family with a Subaru dealership out here. I was so fortunate to find Bob Baker Subaru. Let me just say, I felt the love here at Bob Baker!! Even just bringing my Subaru to be serviced (before purchasing from them) I felt valued. I undoubtedly found that sense of family once again. That is something I LOVE about Subaru. After three years of servicing my first Subaru here at Bob Baker, I ended up purchasing a Subaru CrossTrek from Bob Baker Subaru. My experiences with the Sales/Finance departments were no different. Purchasing a new vehicle is no small investment. They realize this. They are knowledgeable and truly listen to their customers. Respectful and helpful. They showed me vehicles that were within my means and met my criteria. There weren’t any surprises and I love that I never felt pressured to spend above my means or sacrifice what I wanted in a vehicle. They were patient and spent quality time answering my questions/making sure I knew what my options were. I must say, they have a great inventory of vehicles on their lot. I could go on and on about the positives but hopefully you get my point. I have been part of the Bob Baker family for 3+ years and can honestly say, I have nothing negative to say! They uphold a standard of excellence, and their customer service in ALL departments is unparalleled. You can feel this in the atmosphere! The employees are all personable, professional, qualified, and valuable members of the Bob Baker family. Really, every single one of them. How rare is it to find a staff like this?! They create the Bob Baker Experience! I love that I can schedule a service and know that no matter who I work with, I will be taken care of. And not just me, but also my PIC (partner in crime), Bella (my dog). They are so welcoming of her & show her the love (she loves going there and trust me, she knows who has treats!). I really appreciate that Bella (& all dogs) are part of the “Bob Baker Experience”. As mentioned, every employee has exceeded my expectations. But I wanted to give a shout out to the staff who I worked with most recently. TANNER KNAPP (service department) and ROBERT SIMON (Sales Manager)—There is good, then there is great, THEN there is Y’ALL! If I had to describe the quality of experience you provided Bella and I at our last visit in one word it would be OUTSTANDING! I hope you know know valuable that is in creating this sense of “family”. I appreciate you! It’s because of these experiences that I will be a lifelong, loyal customer at Bob Baker Subaru! If you aren’t convinced yet I’ll just say this- BOB BAKER SUBARU— I RECOMMEND IT!! You won’t be disappointed! And you might just find a family in them! :-) Thanks Bob Baker Subaru!! -Eileen & Bella More

Everyone was super friendly and provided great service! Bobby kept me up to date on the status of my car and made the process really easy. Bobby kept me up to date on the status of my car and made the process really easy. More

Service attendant was great. Took waaay longer than I anticipated (2.5 hrs) for my first new car service at 6 mos. I even had an appointment. anticipated (2.5 hrs) for my first new car service at 6 mos. I even had an appointment. More

First class service as ever. Zach Lenfesty is knowledgeable, customer focused, give me status updates and a pleasure to deal with. Great job. I will continue bringing my cars to your dealership. knowledgeable, customer focused, give me status updates and a pleasure to deal with. Great job. I will continue bringing my cars to your dealership. More

We have used Bob Baker for our Subaru’s. best in the business. Always competitive pricing, top notch customer service, friendly and trustworthy! Our service rep was through and met all our expectations business. Always competitive pricing, top notch customer service, friendly and trustworthy! Our service rep was through and met all our expectations. More

I love the warm, friendly and professional service I receive from Bob Baker (Subaru). I often use the waiting room while my car is serviced. There are a few areas to work on my laptop privately, but I receive from Bob Baker (Subaru). I often use the waiting room while my car is serviced. There are a few areas to work on my laptop privately, but I tend to use the comfortable seating area. More

No issues, quick and responsive. Dropped my vehicle off that had an issue that another dealer said didn’t exist. Bob Baker VW found the issue and fixed it. that had an issue that another dealer said didn’t exist. Bob Baker VW found the issue and fixed it. More

As always, Bob Baker Subaru, service advisor JP and staff did exceptional work on a timely basis Thank you for the great service as always did exceptional work on a timely basis Thank you for the great service as always More

I left the car for a Manufactor recall and a complaint about my window that did not close some of the times. They fixed the recall cleaned my window and didn’t charged me for the window since it just need about my window that did not close some of the times. They fixed the recall cleaned my window and didn’t charged me for the window since it just needed some cleaning! Other shop asked me $95 to explore the issue... Thanks guys! More