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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,794 Reviews

2,794 Reviews of Autonation Subaru - Service Center

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June 26, 2020

Everyone was super friendly and provided great service! Bobby kept me up to date on the status of my car and made the process really easy. More

by kerayoung
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
June 26, 2020

Service attendant was great. Took waaay longer than I anticipated (2.5 hrs) for my first new car service at 6 mos. I even had an appointment. More

by Kis
Recommend Dealer
Yes
Employees Worked With
Julian Perez
June 26, 2020

First class service as ever. Zach Lenfesty is knowledgeable, customer focused, give me status updates and a pleasure to deal with. Great job. I will continue bringing my cars to your dealership. More

by nz9gwf
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
June 25, 2020

We have used Bob Baker for our Subaru’s. best in the business. Always competitive pricing, top notch customer service, friendly and trustworthy! Our service rep was through and met all our expectations More

by sarajchristian
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
June 25, 2020

I love the warm, friendly and professional service I receive from Bob Baker (Subaru). I often use the waiting room while my car is serviced. There are a few areas to work on my laptop privately, but I More

by Monty
Recommend Dealer
Yes
Employees Worked With
Julian Perez
June 25, 2020

No issues, quick and responsive. Dropped my vehicle off that had an issue that another dealer said didn’t exist. Bob Baker VW found the issue and fixed it. More

by ryanw
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds, William Carrasco
June 25, 2020

I’ve come in twice. Both times with an appointment and they were not ready to see my car. I’ve come in twice. Both times with appointment, Both times they had no mechanic available, Both times they offere More

by rapffel
Recommend Dealer
No
Employees Worked With
William Carrasco
Jun 25, 2020 -

Autonation Subaru Carlsbad responded

Not sure what you meant by not ready, if you would like to respond or call me please do. Regarding the car wash sorry for that but stop in any time we will wash the vehicle while you wait. Thanks Norman

June 25, 2020

As always, Bob Baker Subaru, service advisor JP and staff did exceptional work on a timely basis Thank you for the great service as always More

by Steve u
Recommend Dealer
Yes
Employees Worked With
JP Phillips
June 25, 2020

I left the car for a Manufactor recall and a complaint about my window that did not close some of the times. They fixed the recall cleaned my window and didn’t charged me for the window since it just need More

by Omer
Recommend Dealer
Yes
Employees Worked With
Julian Perez
June 25, 2020

Excellent customer service and relationships. Knowledgeable, not just quick but also efficient. Excellent communication skills. Does not waste your time. Would recommend to other customers. More

by haleyzeewellness
Recommend Dealer
Yes
Employees Worked With
JP Phillips
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