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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,795 Reviews

2,795 Reviews of Autonation Subaru - Service Center

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June 25, 2020

Although they were not able to resolve my problem, the staff kept me up to date on my vehicles progress and were honest about how much it would cost to continue to attempt to fix it. More

by SPOTS.SPORTS
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
June 25, 2020

I brought my car in for an oil change and to have a recall issue taken care of. They did a great job but it took longer than initially told & no one updated me in the waiting room. Otherwise, the facil More

by EFA725
Recommend Dealer
Yes
Employees Worked With
William Carrasco
June 25, 2020

Generally everyone was friendly. They usually offer a car wash and they didn’t this. Perhaps they don’t do this any more, if so I understand. More

by kellykierstead16
Recommend Dealer
Yes
Employees Worked With
Julian Perez
June 25, 2020

The dealership came and got my car worked on it and brought it back time. I’m handicapped and needed the help. They’re terrific ! More

by speedyzomp
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Joshua Perry, JP Phillips, Kelley Madden
June 25, 2020

Practically told me figure it out just needed a tech to help me reprogram my sunroof or give me advance on how to properly make the modes work properly instead of up an down sunroof on a brand new 2018 veh More

by Brian Fonseca
Recommend Dealer
No
Employees Worked With
Bill Kornik, Norman Amabile
Jun 26, 2020 -

Autonation Subaru Carlsbad responded

This is a ex-employee who we are trying to save him money, if he wants us to preform the repairs we can do that but it will cost him to have the car repaired. Let us know if you want to do that.

June 25, 2020

Great service, professional staff, super easy to make an appointment on line. We are on our fourth Subaru. We wouldn’t go anywhere else for a new car. More

by Happy Subaru Fam
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty, Julian Perez, Tanner Knapp
June 25, 2020

Quick and effective service It was easy to set up an appointment. Service was timely and good, all within one hour, and car came back washed. Friendly and professional customer More

by nspiess
Recommend Dealer
Yes
Employees Worked With
Colton Shriver
June 25, 2020

Everything went very well.when we purchased our Forester. We took it to maintenance for a repair of the A/C and the guy there was great! More

by pammies88
Recommend Dealer
Yes
Employees Worked With
Hugh Stewart, Tanner Knapp
June 25, 2020

I had made an appointment to bring in my car in for a recall concerning a air bag. I was given the appointment two months out, and told it might take more than one day. I was concerned that I might nee More

by Doris Day
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
June 25, 2020

Please stop texting me with surveys please stop texting me with these surveys. Please stop texting me with these surveys. Please stop texting me with the surveys. More

by SMDUNN7
Recommend Dealer
No
Employees Worked With
Yi, Don Elliott, Jason Field, William Carrasco
Jul 07, 2020 -

Autonation Subaru Carlsbad responded

I am sorry about the repetitive text's Please call me on my direct line at (760) 804-5038 so I may verify your information and enter a stop action. Thank you. Don Elliott, Customer Service Manager

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