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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,795 Reviews

2,795 Reviews of Autonation Subaru - Service Center

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June 11, 2020

Service was excellent. Seems like they have really improved service management. Zach will make your day better. He is very positive and likes his work. More

by michaeljulien
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
June 11, 2020

I could not make my original appointment and decided to take a chance and just drive in. Bobby told me, that would be no problem just leave the car with me and I’ll call you when it’s finished. Two hours l More

by Tony
Recommend Dealer
Yes
Employees Worked With
Don Elliott, Bobby Reynolds
June 10, 2020

Easy , kind fast and I enjoyed my down time in the waiting area. More coffee with real cream or creamer. Thank you and have a nice day More

by alan33
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Perry
June 10, 2020

The service was fast, thorough and satisfying. The employees are always kind and seem to know your every need. The price for the work is reasonable. More

by rachell.washington
Recommend Dealer
Yes
Employees Worked With
will and the employee that drive the car around
June 10, 2020

Julian was fantastic! He was helpful and respectful to my needs. I would recommend him to everyone who comes in for service. Thank you so much More

by melissa.d.knopp
Recommend Dealer
Yes
Employees Worked With
Julian Perez
June 10, 2020

I'm tired of filling out these surveys and never seeing any improvements at the dealorship. Last sevice visit: lost a tire cap, left lubricant on all four wheels and tires. More

by jbvomt
Recommend Dealer
No
Employees Worked With
Bobby Reynolds, Tanner Knapp
Jun 10, 2020 -

Autonation Subaru Carlsbad responded

Sorry about the surveys they are sent our by the manufacture and we do not have any control of that. But as far as the missing tire cap sorry about that and if you want us to clean the wheels we will. Norm

June 10, 2020

Fast And friendly service!! Easy to make an appointment and they were done in no time. They even helped me with my steering wheel!! nice staff More

by regan.shouldis
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Zach Lenfesty, Bobby Reynolds, William Carrasco, Julian Perez, JP Phillips, Tanner Knapp, Leah Dannals
June 09, 2020

Very professional and quick to service. They even got me a loaner car since the service was going to take longer than 6 hours. Customer service was great! More

by christinehawk
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
June 09, 2020

I love his service, very thoroughly, careful, and detailed. He treats people so kind; he listens customer comments carefully. The reason I always go to Bob Baker Subaru in Carlsbad because of Tanner More

by JCHANG92128
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
June 09, 2020

Great I was in and out very quickly. It was very busy when I dropped off my car but they handled everything efficiently and did not waste my time. More

by VWPassat17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brenden pedrotti
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