Autonation Subaru - Service Center
Carlsbad, CA
2,799 Reviews of Autonation Subaru - Service Center
Quality service in a timely manner. Great customer service, everyone was nice and happy to help me. Only downfall was the expense, overall worth it. service, everyone was nice and happy to help me. Only downfall was the expense, overall worth it. More
I think that a lot of people (at least I do) have a natural mistrust of car dealerships. I'm constantly worried of being ripped off or played. But I was proven wrong by the team here. Tanner went abov natural mistrust of car dealerships. I'm constantly worried of being ripped off or played. But I was proven wrong by the team here. Tanner went above and beyond to help me out. He took the time to explain what was going on so I could understand the problem and what it took to fix the problem. (I had a bad axel). My car is now back to running awesome. And I feel like I can trust the team at this location. I want to add I've been to other dealerships that tried to upsell me into oblivion and kept me out of the loop and just over all been really xxxxty. So if you've had bad experiences at other dealerships don't let it deter you from Bob Baker. Had a great experience. Thank you to Tanner and the rest of the team. More
Everyone was kind and professional. I am an 81 year old person and prefer not to be treated any differently than a younger person. Your personnel have always treated me with the utmost I am an 81 year old person and prefer not to be treated any differently than a younger person. Your personnel have always treated me with the utmost respect and been very helpful. They go beyond what is required. My 2019 Subaru was past time for servicing and I had not taken it because of the virus. Everyone was masked and followed the required procedures. It was greatly appreciated. I would love it if you had a dealership closer to San Marcos, CA. More
I appreciate the ease of scheduling service, prompt drop off and pick up, knowledgeable and professional service consultants. I am confident in the work completed. off and pick up, knowledgeable and professional service consultants. I am confident in the work completed. More
Service was excellent. Seems like they have really improved service management. Zach will make your day better. He is very positive and likes his work. improved service management. Zach will make your day better. He is very positive and likes his work. More
I could not make my original appointment and decided to take a chance and just drive in. Bobby told me, that would be no problem just leave the car with me and I’ll call you when it’s finished. Two hours l take a chance and just drive in. Bobby told me, that would be no problem just leave the car with me and I’ll call you when it’s finished. Two hours later he called me and said the car was ready to go and he even had it washed for me. Great customer service at a really great dealership. More
The service was fast, thorough and satisfying. The employees are always kind and seem to know your every need. The price for the work is reasonable. employees are always kind and seem to know your every need. The price for the work is reasonable. More
Julian was fantastic! He was helpful and respectful to my needs. I would recommend him to everyone who comes in for service. Thank you so much needs. I would recommend him to everyone who comes in for service. Thank you so much More
I'm tired of filling out these surveys and never seeing any improvements at the dealorship. Last sevice visit: lost a tire cap, left lubricant on all four wheels and tires. any improvements at the dealorship. Last sevice visit: lost a tire cap, left lubricant on all four wheels and tires. More
Fast And friendly service!! Easy to make an appointment and they were done in no time. They even helped me with my steering wheel!! nice staff and they were done in no time. They even helped me with my steering wheel!! nice staff More