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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,795 Reviews

2,795 Reviews of Autonation Subaru - Service Center

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May 20, 2020

Will in service the VW adviser Rocks! He got me squared away right in time. A quick in and out for a oil change and tire rotation More

by josepheclements
Recommend Dealer
Yes
Employees Worked With
William Carrasco
May 20, 2020

Quick battery replacement. Very efficient. Tanner was very responsive and helped make the repair quick. No issues with getting warranty coverage which was much appreciated. More

by mrpfeif
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
May 19, 2020

i am always so pleased to get my car serviced T B B subaru. Zach , the service guy that i prefer always has my trust, understands my resources and i feel these attributes are invaluable! He is a gem ! More

by mayday
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
May 19, 2020

Above & Beyond As a 76 year old senior in a high-risk category for COVID-19 I am extremely grateful that Bob Baker Subaru was able to accommodate my factory recall a More

by seniorqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
May 19, 2020

Great service when I had a warning light pop on a Friday afternoon. Arrive team was prompt and efficient, even in the middle of a pandemic! More

by aimee4
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
May 19, 2020

Zach provided excellent recommendations, looking out for my best interests and working closely with the mechanic conducting the service and inspection. Highly recommended for honest advice by both the Mech More

by Jason
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty, Tanner Knapp
May 19, 2020

Complete and total rip off. Will never take my car here again. When I got a 2nd option they priced out fixing my car for 20% the cost of the quote I got from here. More

by tanner.ross.burningham
Recommend Dealer
No
Employees Worked With
JP Phillips
May 19, 2020 -

Autonation Subaru Carlsbad responded

Hello, the reason for the price difference is that we only sell factory parts here, if you go with after market parts they are less but with very limited warranty and we just don't like telling our customers after 3 months the part has failed and there is no warranty. Norm

May 19, 2020

Online scheduling was simple and easy. I was helped right away when I pulled up despite being a line of cars. Zach inspected my vehicle and gave me some suggestions to keep rats out of the engine. He also ex More

by kidcoma001
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
May 18, 2020

You guys should have Covid 19 measures in addition masks and sanitizer. They bring you something to sign, take your credit card, hand you a pen. I felt very uncomfortable. You should sanitize pens, have a m More

by Rosalinda
Recommend Dealer
Yes
Employees Worked With
Erick
May 18, 2020

Julian always offers a wonderful customer service! We are always happy with his attention and good demeanor. Kudos for Julian! His supporte adds a great value to the service department. More

by mocttezuma
Recommend Dealer
Yes
Employees Worked With
Julian Perez
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