Autonation Subaru - Service Center
Carlsbad, CA
2,794 Reviews of Autonation Subaru - Service Center
Zach was great in helping me get a recall service taken care of during the COVID shutdown. The work was done in the timeline promised and free of charge. care of during the COVID shutdown. The work was done in the timeline promised and free of charge. More
Although expensive, I received excellent service as usual. Bobby is a pleasure to work with and a great Service Advisor and the main reason I keep coming back. usual. Bobby is a pleasure to work with and a great Service Advisor and the main reason I keep coming back. More
They seem competent, helpful and friendly! I appreciate that during these times, they have a pick up option!! All work seems to be done correctly. that during these times, they have a pick up option!! All work seems to be done correctly. More
William provided PROFESSIONAL customer service, and the recall service was completed on time. However, the dealer didn't wash my Atlas. Plus, despite the social distancing, there should be a waiting place recall service was completed on time. However, the dealer didn't wash my Atlas. Plus, despite the social distancing, there should be a waiting place for customers. I had to wait outside walking in circles for an hour. More
I was very happy to get my car back but it was a little hard starting the next day it had zero charge in the battery and my key would not lock or unlock the door I called and was told bring it in, another hard starting the next day it had zero charge in the battery and my key would not lock or unlock the door I called and was told bring it in, another problem. AAA sent a tow truck they said that the problem was the battery. Sold me a new battery and I am again happy to have my car back. More
My service was great. Julian Perez was a great service advisor. My car was serviced in a timely manner. I also was very pleased that I wasn’t talked into any unnecessary services and that my advisor was h advisor. My car was serviced in a timely manner. I also was very pleased that I wasn’t talked into any unnecessary services and that my advisor was honest and to the point. I have worked for a subaru dealership in the past and my biggest pet peeve was being talked into services that weren’t necessary. Other dealerships should take notes on how to treat their customers like Bob Baker! Thanks again! More
Great service provided that protected me and my loved ones during this strange time. Good communication about the logistics and timing of car pickup and return after service. Thank you ones during this strange time. Good communication about the logistics and timing of car pickup and return after service. Thank you More
Julian was fast and efficient writing up my server request. I sincerely appreciate the availability of a loaner car for use for the day. My car was ready when promised. request. I sincerely appreciate the availability of a loaner car for use for the day. My car was ready when promised. More