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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,799 Reviews

2,799 Reviews of Autonation Subaru - Service Center

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March 18, 2020

This dealership is amazing, knowledgeable, and provides great quick service. They always keep you updated on your car and are very friendly, Tanner has always been the one to help us, would def recommenced More

by Maliac
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
March 18, 2020

People are always pleasant, upfront and appear to sincerely like their work, as well as enjoy their jobs! Pretty much describes Bob Baker Subaru’s employees. More

by mskasmith
Recommend Dealer
Yes
Employees Worked With
Julian Perez
March 18, 2020

Tanner was very helpful and kind he was able to take care of everything I needed During flu season there should be more hand sanitizer at desks and public areas More

by ericbarnett360
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
March 18, 2020

JP Provided excellent service, he was very knowledgeable and helpful. Resolved my problem and had the car ready when promised. The keys needed to be reprogrammed to open and lock the car. More

by Ryan3250
Recommend Dealer
Yes
Employees Worked With
JP Phillips
March 13, 2020

Everything was great, except the parts were not in stock. Of course the parts are kind of unusual, so it is understandable. But all that was explained carefully to me. More

by paulrhays
Recommend Dealer
Yes
Employees Worked With
I don’t know, but he was good.
March 12, 2020

Brought my daughters Jetta in for service for the first time. Was a great experience. Felt very comfortable and did not feel like they were upselling me on service we just don’t need. More

by Stusumner
Recommend Dealer
Yes
Employees Worked With
William Carrasco
March 12, 2020

Excellent service. Great communication Great Excellent service. Great communication Great coffee Helpful staff. I will certainly recommend Bob Baker for both sales and for service Mike Sales a More

by POLLOCKJOY
Recommend Dealer
Yes
Employees Worked With
Mike. Sales 5 stars, Tanner Knapp
March 11, 2020

Always accommodating! Have never had a problem getting my car serviced or minor problems repaired. Always helpful, friendly and ready to please. I'm a very satisfied cu More

by deliofdelano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
March 11, 2020

They were very thorough and kept us updated on the progress of the work being done. The work was done in a very timely manner. More

by adam_moreorless
Recommend Dealer
Yes
Employees Worked With
Julian Perez
March 10, 2020

Terrible I would never do business with this dealership again. I was told I needed a water pump replacement 2 years ago and now 20k miles later I’m out another More

by Ameyers1176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Amabile
Mar 10, 2020 -

Autonation Subaru Carlsbad responded

Your water pump was completed 12/5/2017 at 72,000 miles, you have a extension on the water pump for 100,000 miles and until 2021. You can call Volkswagen Corporate to see if they will assist you since the repairs are already completed by a independent shop the number is 800-822-8987. Thanks

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