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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,795 Reviews

2,795 Reviews of Autonation Subaru - Service Center

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March 13, 2020

Everything was great, except the parts were not in stock. Of course the parts are kind of unusual, so it is understandable. But all that was explained carefully to me. More

by paulrhays
Recommend Dealer
Yes
Employees Worked With
I don’t know, but he was good.
March 12, 2020

Brought my daughters Jetta in for service for the first time. Was a great experience. Felt very comfortable and did not feel like they were upselling me on service we just don’t need. More

by Stusumner
Recommend Dealer
Yes
Employees Worked With
William Carrasco
March 12, 2020

Excellent service. Great communication Great Excellent service. Great communication Great coffee Helpful staff. I will certainly recommend Bob Baker for both sales and for service Mike Sales a More

by POLLOCKJOY
Recommend Dealer
Yes
Employees Worked With
Mike. Sales 5 stars, Tanner Knapp
March 11, 2020

Always accommodating! Have never had a problem getting my car serviced or minor problems repaired. Always helpful, friendly and ready to please. I'm a very satisfied cu More

by deliofdelano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
March 11, 2020

They were very thorough and kept us updated on the progress of the work being done. The work was done in a very timely manner. More

by adam_moreorless
Recommend Dealer
Yes
Employees Worked With
Julian Perez
March 10, 2020

Terrible I would never do business with this dealership again. I was told I needed a water pump replacement 2 years ago and now 20k miles later I’m out another More

by Ameyers1176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Amabile
Mar 10, 2020 -

Autonation Subaru Carlsbad responded

Your water pump was completed 12/5/2017 at 72,000 miles, you have a extension on the water pump for 100,000 miles and until 2021. You can call Volkswagen Corporate to see if they will assist you since the repairs are already completed by a independent shop the number is 800-822-8987. Thanks

March 09, 2020

Bobby (Reynolds), was a very detailed, attentive and friendly representative. He made the service experience a very pleasant one. Your company is very fortunate to have him. More

by David Fausto
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
March 09, 2020

Really appreciated how attentive Bobby was. Would not hesitate to bring my car back and have services performed at Bob Baker. On time and estimate was higher than what I actually paid. #winning More

by scott.chadwick
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
March 09, 2020

I didn’t have an appointment. Just dropped my Subaru off night before, then picked up next day. It was washed for me and my service rep was very nice and accommodating. More

by mariazibute
Recommend Dealer
Yes
Employees Worked With
JP Phillips
March 06, 2020

I was very impressed with Mr Carrasco. He was wonderful. Did not enjoy the ad while being put on hold to make an appointment for service More

by psweeney1
Recommend Dealer
Yes
Employees Worked With
William Carrasco
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