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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,795 Reviews

2,795 Reviews of Autonation Subaru - Service Center

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March 06, 2020

Erik was great, very helpful.. I have an oil leak and I was worried but The technician said I should watch it and they will look for the leak at my next service, if It is still leaking. More

by patbell
Recommend Dealer
Yes
Employees Worked With
Erik Lopez
March 06, 2020

Erik in the service department was outstanding. Worked with me closely to understand my needs and handled them appropriately and in a timely professional manner. I would do business with Bob Baker again a More

by MOTIVATING1
Recommend Dealer
Yes
Employees Worked With
Erik
March 06, 2020

Quick and Easy After completing my first extended run in my Outback, which went from Escondido, CA to Tucson, Phoenix, Sedona and the South Rim of the Grand Canyon, More

by mcdavitt_fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
March 05, 2020

Colton was super nice and took care of my car right away. I would definitely return to this dealership, service department is so worth it! More

by nicole.gray71
Recommend Dealer
Yes
Employees Worked With
Colton Shriver
March 05, 2020

Great experience. The service center is very clean and efficient. Tanner is always very professional, friendly and helpful. He keeps me updated of the progress of my ca More

by mariaviani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
March 04, 2020

Very friendly dealership with a very courtesy and helpful staff. Brought my car in for an oil change and was in and out in a very timely fashion. More

by scarrington
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name
March 02, 2020

Great job by Zac. Very professionally and direct. I appreciate his expertise and knowledge of the situation that was going on with my car. He also allowed me to keep my car for an extra couple days at More

by r-snowboards
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
March 02, 2020

Great service as always! Speedy job - car was ready when they promised it would be!🤗 Will made sure my car was ready to roll when done! More

by mlinhoff
Recommend Dealer
Yes
Employees Worked With
William Carrasco
February 29, 2020

We brought in the car at 10am on my day off, we were told 2-3 hours, after 6 hours I had to call in and get the status and was told it wouldn’t be done until the next day which I had to work. I have 2 kids u More

by Benbresnahan
Recommend Dealer
No
Employees Worked With
Don’t remember his name
Mar 02, 2020 -

Autonation Subaru Carlsbad responded

I am so sorry for the major delay for this repair, we should have put you in one of our loaner cars. If you are close by I will clean the vehicle for you, I know this does not make up for lost time but if you need something on your next visit please reach out to me. Again sorry for the issue we have caused. Norman Amabile

February 28, 2020

Service reps are friendly. They are efficient in taking care of your needs in a timely manor. A nice waiting area is available as well as a shuttle service provided. Drinks and snacks are available as we More

by bmiranda46
Recommend Dealer
Yes
Employees Worked With
I don ‘t recall the name.
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