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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,794 Reviews

2,794 Reviews of Autonation Subaru - Service Center

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February 03, 2020

Service was good and prompt, status update was efficient. However, the car wash wasn’t done well. Inside wasn’t clean. The outside window had streaks but glad it was rewashed and taken care of. More

by roadbag
Recommend Dealer
Yes
Employees Worked With
Bailey Green
February 03, 2020

Wonderful service and Will, who helped me was very professional and accommodating. Only thing is for the amount of money I spent on my service I would appreciated that my car was vacuumed as I had req More

by leilaking
Recommend Dealer
Yes
Employees Worked With
William Carrasco
February 01, 2020

Everyone there was courteous and helpful. Any question I Everyone there was courteous and helpful. Any question I asked they were right there to help me out. Their expertise on the Subaru I bought used was More

by osidescooty
Recommend Dealer
Yes
Employees Worked With
William Carrasco, Julian Perez
February 01, 2020

My experience with the service department at Bob Baker Subaru was great. It was courteous, friendly and prompt. My vehicle was ready earlier than promised. I will definitely return for my next service. More

by josebielma
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
January 31, 2020

Bobby in the service department at Bob Baker Carlsbad really cares customers needs and what they think. Thank you Bobby for taking care of what is important for us Brian Nickens More

by briannickens
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
January 29, 2020

I purchased my first car here. This place is so awesome the employees are all so pleasant. They really make their customers first. Julio was awesome. They did a awesome job with my car and even washed it. More

by monica_zamora78
Recommend Dealer
Yes
Employees Worked With
Julio in collision
January 28, 2020

3 recalls - completed Our service guy was Julian Perez Great job - very professional and kept us fully informed The 2016 Subaru has performed exceptionally for over 3 yea More

by Dcfwest
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Perez
January 28, 2020

I was quite unimpressed. It took multiple visits to the dealership to finally get the car in. Rental car given was not even comparable, by a long shot, to what I had purchased. When I received my car ba More

by sfra
Recommend Dealer
No
Employees Worked With
Luiniery Batista
Jan 29, 2020 -

Autonation Subaru Carlsbad responded

Hello I am so sorry for the poor workmanship, can we revisit this issue for you please let me know. Thanks Norman # 760-804-5037

January 25, 2020

The service department has always been quick, helpful, & informative. My car was ready when promised & the checkout process was smooth & easy. Bobby helped explain future service recommendations, he is such More

by natencole
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
January 25, 2020

Had great service , they had me in and out of there in the time I was told . Tanner was great and didn’t try to up sell stuff and I really appreciated that. More

by jcomd03
Recommend Dealer
Yes
Employees Worked With
Tanner
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