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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,795 Reviews

2,795 Reviews of Autonation Subaru - Service Center

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January 12, 2020

Thanks to Tanner and his crew. Nice folks. Good job and on time as promised. The new windshield is as good as new. Looking forward to many miles with my Outback. More

by enigma_92107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
January 12, 2020

Very organized and efficient. Didn’t have to wait much for the service to start and to finish. Good coffee and hot chocolate, pleasant waiting room More

by amarjanski
Recommend Dealer
Yes
Employees Worked With
JP Phillips
January 12, 2020

Got the job well done. I will be back for sure. Very professional. Calling with updates, they have done more than I did ask for. They have been very helpful. More

by ma-ko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Field
January 10, 2020

JP was helpful with my service. He was very professional with excellent follow up and personally called me with an update. I’ve been getting service at Bob Baker for many years, JP was the best advisor I’ve More

by mariamiller1
Recommend Dealer
Yes
Employees Worked With
JP Phillips
January 10, 2020

We have only 2500 miles on our Subaru, but we took it in for a 6 month checkup anyway. We were pleased with Brendens helpful attitude and the fast service. More

by gnibash
Recommend Dealer
Yes
Employees Worked With
Brenden
January 10, 2020

I was pleased with demeanor, and attitude of Erik. Very courteous. I don’t think you should ask for any more words than that. I’ve said enough. More

by rcox9
Recommend Dealer
Yes
Employees Worked With
Erik ??????????
January 08, 2020

Brought in for factory recall. Service tech said they were going to wash my car but when picked up they hadn't. Want a free wash More

by laurie.horton
Recommend Dealer
No
Employees Worked With
William Carrasco
Jan 08, 2020 -

Autonation Subaru Carlsbad responded

So sorry about that, if you are able to return at any time we will preform the car wash while you wait. Again sorry for the mistake. Norm

January 08, 2020

Dropped off car for inspection under warranty. Service was prompt and I was well-informed of the cars status throughout the day. Thank you B.B. VW! More

by ejw
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
January 08, 2020

Service department was great. Zach helped a lot with how to service my vehicle on my own and dealt with my car in a fast and professional manner. More

by Liermann77
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
January 06, 2020

Great Service - literally! Excellent servicing experience. Prompt with attention to detail. Great facility! Staff is professional, personable and courteous. Bob Baker Subaru in More

by ravi.sinha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Heitger, Zach Lenfesty, Carlos Espinoza
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