Autonation Subaru - Service Center
Carlsbad, CA
2,795 Reviews of Autonation Subaru - Service Center
Will in service is wonderful Will is always so pleasant and helpful. he makes brining my car for service bearable He is a valuable employee and I’m happy to work with him every Will is always so pleasant and helpful. he makes brining my car for service bearable He is a valuable employee and I’m happy to work with him every time I’m there More
Ridiculous service!!! The reason I keep going back to Subaru, besides the car, is the most ridiculous type of service you provide - in a good way. You have aways sincerely The reason I keep going back to Subaru, besides the car, is the most ridiculous type of service you provide - in a good way. You have aways sincerely listened and have given the best customer service around. It’s ridiculous how others can’t follow! More
Recall Very fast and efficient team! I always love to see Bobby. He’s very friendly and gets me in & out fast. I hope he gets a big fat bonus this year! Very fast and efficient team! I always love to see Bobby. He’s very friendly and gets me in & out fast. I hope he gets a big fat bonus this year! More
I regret having purchased from Bob Baker Subaru. Because of Norman I will never return to this dealer. I will service my STI elsewhere. This man is so unprofessional I haven’t any idea why Subaru corporat of Norman I will never return to this dealer. I will service my STI elsewhere. This man is so unprofessional I haven’t any idea why Subaru corporation hasn’t fired this guy. He called me a liar and I thought he was going to become violent. Norm puffed up his chest and I thought he was going to swing on me. I’m no liar Norm and you are as unprofessional as they come. when Norm is fried I will give this dealer another try. It’s beyond me why they haven’t fired this guy yet. I never received any sort of follow up by the dealer to talk about what happened. I’m in the process of contacting corporate and letting them know what happened. I’m still in disbelief not only how Norm handled himself but also how the dealership has basically ignored this. Save yourself the grief and avoid this dealership. Read the reviews on this dealer. More
fair pricing no up sale Fixed the car correctly, Went out of their way to see if the repair could be a warranty item. Car delivered as promised. No up selling. Over all be Fixed the car correctly, Went out of their way to see if the repair could be a warranty item. Car delivered as promised. No up selling. Over all better than most of my dealer experiences through the years More
Recent service for recall Julian, the service advisor was courteous as he listened to my concerns. Although my vehicle is a 2018 VW Jetta, I’ve been a customer since 2006 when Julian, the service advisor was courteous as he listened to my concerns. Although my vehicle is a 2018 VW Jetta, I’ve been a customer since 2006 when we purchased our first Jetta. The remodel of the customer lounge and restroom makes a wait much more enjoyable. More
Second time here with no problems. Been here twice now and have had no problems with the service, communication, or the advisor. Would recommend to others. My outback is still runnin Been here twice now and have had no problems with the service, communication, or the advisor. Would recommend to others. My outback is still running strong. More
I feel well taken care of! I have had such a wonderful experience at Bob Baker over the last 2 years, since I bought my Subaru there! People are really friendly and helpful. I l I have had such a wonderful experience at Bob Baker over the last 2 years, since I bought my Subaru there! People are really friendly and helpful. I love how flexible and convenient the service is. Even when I can’t get an appointment they’ll let me drop off my car for the day. They do what they say, and they only do what’s necessary, on time. I feel well taken care of! More
Service you can count on. Took my Subaru in for its 6K service and to get a tire replaced. Julian made the process super easy and me apprised of the status at all times. Took my Subaru in for its 6K service and to get a tire replaced. Julian made the process super easy and me apprised of the status at all times. More
Bobby Raynolds was amazing!!! He was very helpful, took the time to listen to me even when I knew he was busy. I told him what was happening and he explained to me three possible p He was very helpful, took the time to listen to me even when I knew he was busy. I told him what was happening and he explained to me three possible problems for why my coolant was leaking and he was right. just overall I felt like he went above and beyond to help me. you guys are lucky to have him as an employee. More