Back

Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,795 Reviews

2,795 Reviews of Autonation Subaru - Service Center

Sort by
November 14, 2019

Subaru service department Zach always goes out of his way to explain everything to me and he’s always been very helpful. I never feel rushed I always get good quality service More

by maptaylor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Field, Zach Lenfesty
November 14, 2019

Bobby Reynolds is exceptionally helpful. He has been in charge of service on my vehicle a number of times. He has been very professional, accommodating and caring. M More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
November 14, 2019

Great service again I had another great experience in the service department. J.P was a pleasure to work with. I never feel like I am being taken advantage of when I come More

by l1sapaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
November 13, 2019

Fast and effective service Very knowledgeable and friendly--very quick service. Have been to service department several times and they have always been fast and friendly. Glad More

by wastew369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name of employee
November 13, 2019

Tanner was great! I can’t say enough about Tanners level of service and professionalism. It’s rare to receive this type of service these days. Keep up the good work! More

by Ksiegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
November 13, 2019

Solid oil change Although now my clutch pedal squeaks now. Is this something to be concerned with? It didn’t do this before my service. Would it have been tampered wit More

by kevhalonen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Toolen
November 12, 2019

3 hour wait with an appointment I’m not sure how a dealership schedules appointments and how workload is allocated. I can understand waiting maybe one hour but, three hours until my More

by JohnCostin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Espinoza
Nov 12, 2019 -

Autonation Subaru Carlsbad responded

Hello, one of the issues we had was contacting the third party warranty you have. On a Saturday they will not give authorization to come out till Monday or Tuesday so we avoid that by helping you the best we could by getting the car completed on Saturday and discounting the repairs for you.

November 12, 2019

Leaving no stone unturned Bobby Reynolds went above and beyond my expectations, finding issues not caught by another dealership I used to frequent. Very thorough service, and B More

by esqthor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
November 11, 2019

Very good Repaired in a timely manner ..a bit pricey..good customer care..good at keeping the customer updated...friendly...this is all i have to say at the mo More

by calvinsloon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
November 11, 2019

Great Service! I actually enjoy taking my car in to Bob Baker for service. The employees are always friendly, polite and professional. They explain all services an More

by randymarianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
...
233
...