Autonation Subaru - Service Center
Carlsbad, CA
2,795 Reviews of Autonation Subaru - Service Center
Great experience The staff at Baker Subaru service center are courteous, accomodating and professional. I always have a great experience bringing my car in for service The staff at Baker Subaru service center are courteous, accomodating and professional. I always have a great experience bringing my car in for service here. The other day Colton fit me in for an oil change without an appointment and I was in and out under the timeframe estimated and they had my car washed which I forgot to ask for! More
I feel we can trust your entire team. Particularly, Will! Your team is knowledgeable. And most important, I feel you are truly taking care of our car. Will is great and makes all a great experience. Your team is knowledgeable. And most important, I feel you are truly taking care of our car. Will is great and makes all a great experience. More
Zach, very approachable, knowledgeable, taught me a few thin me a few things about my car I didn't know. I would like to have him as a son-in-law. He will always be my first choice as "advisor". I waited in l me a few things about my car I didn't know. I would like to have him as a son-in-law. He will always be my first choice as "advisor". I waited in lounge... I suggest a popcorn machine and coke machine. Everybody loves popcorn. Thanks Zach for good advice. More
Service and recall I took my car in for one of the included maintenance for the first two years and one of two recalls. The guy who helped me was nice and gave me an ac I took my car in for one of the included maintenance for the first two years and one of two recalls. The guy who helped me was nice and gave me an accurate time for when the car would be ready. More
Best Subaru Collision Repair Excellent & professional, your Subaru will be returned to like new condition. I would say they're magicians, but I saw the shop, and there were no mag Excellent & professional, your Subaru will be returned to like new condition. I would say they're magicians, but I saw the shop, and there were no magic wands. It has been a tough year in my driving time after having been rear ended twice, and having a motorcycle crash into our door, thanks to Subaru Collision repair, our car has was fixed so precisely that no visible inside or outside vestiges remained. It is as if they have a hidden time machine somewhere in the shop (I couldn't spot it, but it could be there!) which they use to transport your Subaru back in time to pre-collision condition. Then they clean it up, wash and detail it, then give it back only to see your jaw drop to the floor as you see your shiny clean vehicle come out of the shop. The employees are top notch, they'll handle your vehicle with care and provide all the help you may need. The shop's collision repair advisor Jeremy has been a delight to talk to, he is attentive and friendly, he gave us all pertinent information and contacted the rental company for us. Marco, the shop manager has also treated us kindly and respectfully, and of course, has made sure our car was repaired to factory like condition and we were satisfied with the work, and we are very satisfied. I don't know if the shop fixes other vehicular collisions, but at least for Subarus I will recommend this shop to anyone that will listen. Awesome work. More
Great service Had to wait a bit before a service rep came over. Ultimately, Tanner, came to us and politely attended to servicing my Subaru Forester for an oil cha Had to wait a bit before a service rep came over. Ultimately, Tanner, came to us and politely attended to servicing my Subaru Forester for an oil change and tire rotation while we waited in the very pleasant waiting area. Tanner was knowledgeable and attentive and made sure everything went promptly so our wait time was within the hour and half that he quoted us when we arrived. Thank you to Tanner and the mechanic that serviced my Subaru for a pleasant service visit. More
Key programming took 3 hrs I ordered a spare key for my VW. Programming took over three hours. I received email that my car was done but after shuttle ride from work to BB VW, c I ordered a spare key for my VW. Programming took over three hours. I received email that my car was done but after shuttle ride from work to BB VW, car was not ready. More
Great Customer Service I arrived at my scheduled time and was immediately greeted by Bobby with a friendly smile. He asked he could help and I told him I was there for routi I arrived at my scheduled time and was immediately greeted by Bobby with a friendly smile. He asked he could help and I told him I was there for routine service. He then asked me if there were any problems or anything they needed to be aware of, and listened intently to my answers. He explained what was included in the service and before I handed the vehicle over to Bobby and the service team, he asked if I had any further questions. Now that’s how you are supposed to greet and treat a customer! Client focused all the way. More
Great All went well i was offered a loaner car However they didn't have one i ask earlier next time the car was fixed in a timely manner. All went well i was offered a loaner car However they didn't have one i ask earlier next time the car was fixed in a timely manner. More
Quick and efficient I was very impressed with the service center at Bob Baker Subaru. It was my first visit with my daughter’s new car. They had me in an out in an hour I was very impressed with the service center at Bob Baker Subaru. It was my first visit with my daughter’s new car. They had me in an out in an hour and a half with a nice car wash! I will definitely be back. More