Autonation Subaru - Service Center
Carlsbad, CA
2,795 Reviews of Autonation Subaru - Service Center
Excellent Customer Service I went for my 6 month maintenance and Colton helped me out. he is very knowledgeable and special thank you to Wayne who gave me a ride to and from my I went for my 6 month maintenance and Colton helped me out. he is very knowledgeable and special thank you to Wayne who gave me a ride to and from my office to the service center. I appreciate the excellent service and the complimentary car wash! More
Quick service Oil change and tire rotation completed quickly and in the time estimated. Julian was pleasant to work with. Car was washed and vacuumed at pickup. Oil change and tire rotation completed quickly and in the time estimated. Julian was pleasant to work with. Car was washed and vacuumed at pickup. More
Smooth, I was treated very nicely. Remember that I am from out of stat, visiting family. I was expedited because I had an appointment. It was a nice place to I was treated very nicely. Remember that I am from out of stat, visiting family. I was expedited because I had an appointment. It was a nice place to visit More
Lower control arm bushings The lower control arm bushing needed to be replaced on my Forester. Service advisor Tanner was very helpful to find the most cost effective solution. The lower control arm bushing needed to be replaced on my Forester. Service advisor Tanner was very helpful to find the most cost effective solution. Work. Was done in a timely matter. Thank you! More
Tanner was nice, friendly, helpful, and great. I had issues with the key for a 2015 BRZ. Tanner helped and clarified many confusions. Although it was a bit pricey but things were solved in a way th I had issues with the key for a 2015 BRZ. Tanner helped and clarified many confusions. Although it was a bit pricey but things were solved in a way that other dealership would’ve charged me for other things. Tanner took care of me and me upfront about the problems I would face. Don’t bother with other folks in the service department as they had forgotten about me when I went there in person. They didn’t to bother put anything in the system saying I was there. More
Great Service I appreciate the transparency and the customer oriented approach, working in my best interest. As always, the service manager is key to how the shop i I appreciate the transparency and the customer oriented approach, working in my best interest. As always, the service manager is key to how the shop is perceived. Great job. More
Oil change and brake light recall done in a couple of hours. Service people always knowledgeable and friendly. I like me taking my Forester in to the Subaru sh and brake light recall done in a couple of hours. Service people always knowledgeable and friendly. I like me taking my Forester in to the Subaru shop for maintenance. More
Recall and Warranty Issues Addressed The Service Center did a great job updating our Outback’s firmware as well as a known software recall problem. Service was quick and the staff were al The Service Center did a great job updating our Outback’s firmware as well as a known software recall problem. Service was quick and the staff were always knowledgeable and helpful More
Helpful Assistance I had a warning light on my Subaru so went to have it checked mid-afternoon. Julian Perez assisted me and it was solved within an hour. I had a warning light on my Subaru so went to have it checked mid-afternoon. Julian Perez assisted me and it was solved within an hour. More
Above and beyond Tanner specifically went above and beyond to take care of my battery issue and have it covered under warranty. I have told all my friends about this Tanner specifically went above and beyond to take care of my battery issue and have it covered under warranty. I have told all my friends about this very positive experience. More