Autonation Subaru - Service Center
Carlsbad, CA
2,796 Reviews of Autonation Subaru - Service Center
Service Can’t say enough about this facility. Very honest assessment of work needed and quality work performed. Highly recommend Zach in service he’s friendly Can’t say enough about this facility. Very honest assessment of work needed and quality work performed. Highly recommend Zach in service he’s friendly, knowledgeable and hones. More
Disappointed Pricey and the worst car wash ever. inside window was not cleaned and dash, were still dusty and flooor mats were not cleaned thoroughly. Very disappo Pricey and the worst car wash ever. inside window was not cleaned and dash, were still dusty and flooor mats were not cleaned thoroughly. Very disappointed. More
Great service - lousy facility Jonny my service rep was awesome ( 5 stars) however as I waited for my car the bathrooms were closed with no guidance on where to go if needed. Needle Jonny my service rep was awesome ( 5 stars) however as I waited for my car the bathrooms were closed with no guidance on where to go if needed. Needless to say had I known I would not have had all the free hot coco. I had to walk over to the Honda dealership to finally relive myself. You think there would more than one men’s room, and if there was why didn’t they provide directions to customers for the alternative location ? More
Zach Lengesty Zach did an amazing job supporting us throughout the process. I am so impressed with his support that I am no longer going to my local mechanic and w Zach did an amazing job supporting us throughout the process. I am so impressed with his support that I am no longer going to my local mechanic and will bring our forester to bob baker Subaru, exclusively. Thank you! More
Battery Had a battery that was giving me issues. I had to be jumped 3 times. They took me right in and replaced the battery. Kudos to Zach! Very friendly and Had a battery that was giving me issues. I had to be jumped 3 times. They took me right in and replaced the battery. Kudos to Zach! Very friendly and helpful. Also JP. More
Service writer Julian is #1 I’d like to give kudos to your service writer Julian. He is very knowledgeable about your cars and helped up out quite a bit. I’d like to give kudos to your service writer Julian. He is very knowledgeable about your cars and helped up out quite a bit. More
Oil change and Tire rotation i am very happy and satisfied with the quality and speed with which the service was performed. In addition, I received a complementary exterior car w i am very happy and satisfied with the quality and speed with which the service was performed. In addition, I received a complementary exterior car wash. More
Replaced my bumper through my insurance claim Jeremy and his staff were terrific! Very thorough, very patient and very friendly. I would highly recommend this place to anybody. It was an amazing e Jeremy and his staff were terrific! Very thorough, very patient and very friendly. I would highly recommend this place to anybody. It was an amazing experience More
Fast, easy and friendly service The team at Bob Baker is always very professional and goes the extra mile to keep the customer abreast of all things related to service. For example, The team at Bob Baker is always very professional and goes the extra mile to keep the customer abreast of all things related to service. For example, I was told at my 24k check that the 30k service will take more time than a normal service, therefore, I was able to plan for this well in advance and make an appointment at a suitable time. For my 30k service, Tanner was spot on with his prediction of timing, while also being professional and efficient when he checked me into my appointment. Kudos to the team! More
Great! Tanner took good care of me! Kept me informed on the status of the vehicle. After bringing it in again since i had to wait on the parts to come. He w Tanner took good care of me! Kept me informed on the status of the vehicle. After bringing it in again since i had to wait on the parts to come. He was able to get me a rental. I was very pleased with the work and the customer service. More