Autonation Subaru - Service Center

regular service The service depot took the time to determine what service I needed and didn’t need. They are very efficient and trustworthy. Zach explained well the r The service depot took the time to determine what service I needed and didn’t need. They are very efficient and trustworthy. Zach explained well the recommended service. More

Bob Baker VW service 8/16 Hands down, one of the best vehicle service experiences I’ve had. Advisor Will Carrasco made the check in process effortless and pleasant, while also Hands down, one of the best vehicle service experiences I’ve had. Advisor Will Carrasco made the check in process effortless and pleasant, while also ensuring that I had a needed shuttle drop off and pickup. Will was very professional and explained all work performed when I picked up my vehicle. It’s great to see that great customer service is alive and well at Bob Baker VW. I will continue to use their service in the future. More

Friendly helpful service Each advisor is very helpful in answering my questions and ensuring car gets required maintenance at a fair price as quickly as possible on the schedu Each advisor is very helpful in answering my questions and ensuring car gets required maintenance at a fair price as quickly as possible on the schedule I request. More

happy with the service As a walk in (drive in) I was pleased to get service at the last minute. Eric was very pleasant and helpful and the car wash was a plus. As a walk in (drive in) I was pleased to get service at the last minute. Eric was very pleasant and helpful and the car wash was a plus. More

Amazing Service! I recently moved and took my car in to Bob Baker Subaru in Carlsbad. My first time taking it there for recall and the service was absolutely amazing. I recently moved and took my car in to Bob Baker Subaru in Carlsbad. My first time taking it there for recall and the service was absolutely amazing. Besides the awesome customer service, they offered to wash my car and give me a shuttle back to my house. Zach, Eric, and Sergio (the shuttle driver) were so friendly! I would definitely recommend this dealership! More

Will was very helpful and great advocate for his customers My experience at bob baker suburb was outstanding. Will who is my service rep was very helpful and a great advocate for his customers. I highly recomm My experience at bob baker suburb was outstanding. Will who is my service rep was very helpful and a great advocate for his customers. I highly recommend this service center to anyone More

Excellent service Thank you JP for helping with my car I will see you in few months for up coming oil change Meanwhile have wonderful summer Stay cool Thank you JP for helping with my car I will see you in few months for up coming oil change Meanwhile have wonderful summer Stay cool More

JP makes the service process fair and understandable Over the past two plus years we have been brining our Subaru’s to JP for routine maintenance and warranty repairs. JP is fair, honest, and presents th Over the past two plus years we have been brining our Subaru’s to JP for routine maintenance and warranty repairs. JP is fair, honest, and presents the work in a way where we can understand what has been done to our vehicles. If there is a problem, JP is proactive in seeking a solution from Subaru of America before he calls us directly. If we are going to experience a delay we receive a personal call telling us the reason and when a realistic solution will be available. More

Like an expensive hotel. As I drove up there was already a line but the team came right up to me and welcomed me and began offering me help. I was quickly routed to service wh As I drove up there was already a line but the team came right up to me and welcomed me and began offering me help. I was quickly routed to service where Julian Perez discerned my needs through listening and asking questions. He suggested the items I would need for maintenance and explained how these help me stay safe on the road. He offered me a ride home and provided me with an accurate time. He called to tell me it was time to pick it up and went over each of the findings of my visit. A truly white glove service feeling. Thanks so much. More

Great service Service was performed on time and as promised. This is not the first time Will Carrasco has taken care of my car. He is great. Service was performed on time and as promised. This is not the first time Will Carrasco has taken care of my car. He is great. More