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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,796 Reviews

2,796 Reviews of Autonation Subaru - Service Center

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August 09, 2019

Quick and thorough The person, Mr. Phillips, who helped me was very responsive and helpful. And he talked loud enough so that I could hear him with my compromised hea More

by harrywoods
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
August 09, 2019

Fast and accurate service I came in first thing in the morning for a basic oil and filter change with inspection before a road trip. Very smooth process and I just waited there More

by Jschafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
August 09, 2019

Oil change, etc. my service rep Zach always explains in detail work to be done as well as futute needs. Work done in a timely manner. Service manager Norm is helpful More

by FRED123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Field, Norman Amabile, Zach Lenfesty, Carlos Espinoza, Leah Dannals
August 09, 2019

Professional, caring and kind I had a few issues and was working between service and the body shop and the departments worked together beautifully to make my experience and nice as More

by P Doze
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Also Julio and Jeremy from the collision center and Eddie from tech, Jason Field, Zach Lenfesty
August 08, 2019

Professional and personable Zach and all of the rest of the Bob Baker team are the perfect combination of personal and professional. They do a great job taking care of my car wit More

by ptnolan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
August 08, 2019

Excellent Service Zach in Subaru service did a great job solving my issues and got me back in the road in no time. His genuine concern was a refreshing change from oth More

by keitha1234
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
August 07, 2019

Oil change and air conditioning leak JP kept me informed of the service being done. He was kind and polite. The drain hose on my air conditioner for my BRZ was kinked and then repaired. More

by nancyta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
August 02, 2019

Excellent and fast service Had consistently good experience with quick and thorough service - any time we need. We will come back for al our service needs in the future. More

by sszalma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds, Julian Perez
August 01, 2019

Oil change For an express oi change it took an hour. Apparently the Express part of the oil change doesn't exist any more. Bobby originally quoted over 2 hours. More

by BDJETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
August 01, 2019

survey 9:30 appt for service and wash, out at 10:25. Quoted hour and a half wait. Erik was great, explained what was done and got me on my way. More

by papa4golf
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
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