Autonation Subaru - Service Center
Carlsbad, CA
2,796 Reviews of Autonation Subaru - Service Center
Quick and thorough The person, Mr. Phillips, who helped me was very responsive and helpful. And he talked loud enough so that I could hear him with my compromised hea The person, Mr. Phillips, who helped me was very responsive and helpful. And he talked loud enough so that I could hear him with my compromised hearing. He explained in detail what was needed and what could be done next time. More
Fast and accurate service I came in first thing in the morning for a basic oil and filter change with inspection before a road trip. Very smooth process and I just waited there I came in first thing in the morning for a basic oil and filter change with inspection before a road trip. Very smooth process and I just waited there for the car. More
Oil change, etc. my service rep Zach always explains in detail work to be done as well as futute needs. Work done in a timely manner. Service manager Norm is helpful my service rep Zach always explains in detail work to be done as well as futute needs. Work done in a timely manner. Service manager Norm is helpful as is his support staff. More
Professional, caring and kind I had a few issues and was working between service and the body shop and the departments worked together beautifully to make my experience and nice as I had a few issues and was working between service and the body shop and the departments worked together beautifully to make my experience and nice as possible. I really appreciated the effort by all. Happy customer. More
Professional and personable Zach and all of the rest of the Bob Baker team are the perfect combination of personal and professional. They do a great job taking care of my car wit Zach and all of the rest of the Bob Baker team are the perfect combination of personal and professional. They do a great job taking care of my car without sacrificing the time to stop and listen to me. It’s easy to see customers as an obstacle to productivity. Your people don’t do that. Keep up the good work! More
Excellent Service Zach in Subaru service did a great job solving my issues and got me back in the road in no time. His genuine concern was a refreshing change from oth Zach in Subaru service did a great job solving my issues and got me back in the road in no time. His genuine concern was a refreshing change from other dealership experiences. More
Oil change and air conditioning leak JP kept me informed of the service being done. He was kind and polite. The drain hose on my air conditioner for my BRZ was kinked and then repaired. JP kept me informed of the service being done. He was kind and polite. The drain hose on my air conditioner for my BRZ was kinked and then repaired. More
Excellent and fast service Had consistently good experience with quick and thorough service - any time we need. We will come back for al our service needs in the future. Had consistently good experience with quick and thorough service - any time we need. We will come back for al our service needs in the future. More
Oil change For an express oi change it took an hour. Apparently the Express part of the oil change doesn't exist any more. Bobby originally quoted over 2 hours. For an express oi change it took an hour. Apparently the Express part of the oil change doesn't exist any more. Bobby originally quoted over 2 hours. (It appeared that the service side of the dealership was very understaffed) Even though I always get a long list of items needed to be fixed! More
survey 9:30 appt for service and wash, out at 10:25. Quoted hour and a half wait. Erik was great, explained what was done and got me on my way. 9:30 appt for service and wash, out at 10:25. Quoted hour and a half wait. Erik was great, explained what was done and got me on my way. More