Autonation Subaru - Service Center
Carlsbad, CA
2,796 Reviews of Autonation Subaru - Service Center
Quick great service! I recently had my car serviced at this dealer and it always is a pleasant experience. Everyone that works there is knowledgeable and kind. I even got I recently had my car serviced at this dealer and it always is a pleasant experience. Everyone that works there is knowledgeable and kind. I even got a free ride back to my place during the service! Zach helped me with my service and Sergio took me to my apartment and they both had amazing customer service. More
Great and friendly service Will is a professional and friendly service tech. Words can’t express how well he treated me. I would only hope that when faced with a difficult situa Will is a professional and friendly service tech. Words can’t express how well he treated me. I would only hope that when faced with a difficult situation others would be as helpful as Will was. Even when he wasn’t there Bobby was there and helped me as well. Wow what a team!!! I thank you Will and if the need arises I will come back to Will. More
Never Again This was the Second time where I have made as n appointment for Express service and after 90 minutes the car had still not been taken in. Apparentl This was the Second time where I have made as n appointment for Express service and after 90 minutes the car had still not been taken in. Apparently it doesn't matter if you have an appointment. I won't be back for service. More
Always awesome! Kind and friendly staff, prompt. A+ rating from me. I love my car and totally trust them with the work done and their notification of possible work needed in the future. They have nev A+ rating from me. I love my car and totally trust them with the work done and their notification of possible work needed in the future. They have never tried pressuring me into any additional work or products which I appreciate! More
Good service The service of oil change was good. They let me know that I need to change my filters next time. I was disappointed that rotate tires was not included The service of oil change was good. They let me know that I need to change my filters next time. I was disappointed that rotate tires was not included in the service More
Satisfied customer Quick, great service . Repairs to the tear bumper collision were seen less. Picked up car as planned and all went well , sstsgied client will be bac Quick, great service . Repairs to the tear bumper collision were seen less. Picked up car as planned and all went well , sstsgied client will be back . More
Gas door repair. Once the repair was complete everything works fine. Drop car off on Monday morning was told I would get my car on Wednesday, repair was not complete Once the repair was complete everything works fine. Drop car off on Monday morning was told I would get my car on Wednesday, repair was not completed on Wednesday . Order another part Thursday was Fourth of July Receive the wrong part on Friday. Re-ordered got correct part on Saturday fix was complete. More
Zac was awesome!!! Very satisfied I came in to get a diagnostics test. I knew a lot was wrong with the car, but I don’t know anything about cars. Zac was very helpful throughout the wh I came in to get a diagnostics test. I knew a lot was wrong with the car, but I don’t know anything about cars. Zac was very helpful throughout the whole process, explaining everything to me! Then it came down to the bad news... Zac kindly gave me his honest opinion and told me to not fix the car. It wasn’t worth the $7000 to fix. End of the day he didn’t even charge me for the diagnostics test! Even though I won’t be fixing this Subaru, this experience makes me want to buy another one just because I know I’ll be taken care of! More
Standard maintenance appt Several people approached me to help, nice customer service. Maintenance paperwork fully explained. The wait was what I expected & my car was washed. Several people approached me to help, nice customer service. Maintenance paperwork fully explained. The wait was what I expected & my car was washed. Good experience! More
Routine service No more than expected. The car wash was weak and not as good as usual. It was July 3rd so perhaps you were short handed. No more than expected. The car wash was weak and not as good as usual. It was July 3rd so perhaps you were short handed. More