Autonation Subaru - Service Center
Carlsbad, CA
2,796 Reviews of Autonation Subaru - Service Center
Accommodating and friendly Always bring all my VW’s here. Needed a 20,000 mile check up and it was easy and fast. They did a great job. Always bring all my VW’s here. Needed a 20,000 mile check up and it was easy and fast. They did a great job. More
GTI Service Always taken care of by Bobby at the Service Dept. Pre-scheduled and service completed in timely manner. Great service department. Waiting area is Always taken care of by Bobby at the Service Dept. Pre-scheduled and service completed in timely manner. Great service department. Waiting area is clean and great coffee. More
Your satisfaction is important to them Without too long a story... brought my Forrester in for service. After getting home noticed windshield was cracked. Went back to talk w/ them. Can' Without too long a story... brought my Forrester in for service. After getting home noticed windshield was cracked. Went back to talk w/ them. Can't say enough about Zach & Norman in the way I was treated. Bottom line, they made sure that I went out of their happy (and w/ new windshield). Thank you guys!!! More
Great experience Tanner was extremely helpful and I was very satisfied with his service. I would recommend Bob Baker Subaru to friends and family. Thanks for all of yo Tanner was extremely helpful and I was very satisfied with his service. I would recommend Bob Baker Subaru to friends and family. Thanks for all of your help More
Tooo long 2 hours for an express lube appointment scheduled 2 weeks prior is ridiculous! It was the first service and I will look elsewhere for the next 3. 2 hours for an express lube appointment scheduled 2 weeks prior is ridiculous! It was the first service and I will look elsewhere for the next 3. More
2nd out 4th service under warranty/Oil change Joseph was very polite and professional. Communicated with me about a nail in tire and showed me where it penetrated my tire. Very considerate of him Joseph was very polite and professional. Communicated with me about a nail in tire and showed me where it penetrated my tire. Very considerate of him to point out the importance of vehicle care. More
Terrible customer service Brought my Subaru WRX in as it was running bro lean. Once “JP” noticed I had an accessport his demeanor changed an was very short an rude. Provided no Brought my Subaru WRX in as it was running bro lean. Once “JP” noticed I had an accessport his demeanor changed an was very short an rude. Provided no updates. Waiting 6 hours for them to tell me they refused to work on my car. I diagnosed the issue for them in less then 5 minutes for “JP” to tell me the same exact thing 6 hours later. I will never return to this dealership. More
Go Tanner! Tanner was great! Very polite and made things easy. I appreciated the good will extension on my service warranty. It was easy to get in and out. Tanner was great! Very polite and made things easy. I appreciated the good will extension on my service warranty. It was easy to get in and out. More
Great Experience I had to take my car in for a collision center appointment. Jeremy was amazing. From the start to the finish, he kept me informed and minimized my wai I had to take my car in for a collision center appointment. Jeremy was amazing. From the start to the finish, he kept me informed and minimized my wait time. My car also had a minor recall and Jeremy coordinated with Zach in service to have that done while I was there. Zach was very friendly and professional. He also kept me informed of what was going on. I love Bob Baker Service and Collision! More
Always a Pleasure Received a recall on my Subaru Impreza. Made appointment on line - very easy. Actual service went smoothly. I appreciated the numerous contacts by mes Received a recall on my Subaru Impreza. Made appointment on line - very easy. Actual service went smoothly. I appreciated the numerous contacts by messaging including one reminding me of my appointment on the day of the appointment and given the traffic telling me how long it would take me to get there. Only disappointment was I was told they would wash my car, but did not. More