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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,794 Reviews

2,794 Reviews of Autonation Subaru - Service Center

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May 29, 2019

Chipped window repair and hazard lights Great communication and understanding of their customers needs. While the chip was on the used car windshield when purchased, the hazard lights also h More

by MIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mirreghabie, Tanner Knapp
May 28, 2019

Great Friendly Service It is a little pricey to get service done here but it’s worth it. They are super nice and always explain to me what I need done before they do it. JB More

by Bborde4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
May 28, 2019

Long wait times but they do their best and are honest The service manager was awesome, took time to explain what they did, and even put my car back on the lift to get photos to better explain what they sa More

by lng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
May 28, 2019

In and out no fuss. Came in for express service on a weekend with an appt. Quickly helped, and service completed as promised. Sat in lounge, and was out of there in a f More

by lance31359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Young
May 28, 2019

Way too long to wait for an oil change I had an appointment at 9:30am. I didn’t leave the dealership until noon. I appreciate the work they do and I did also get the car washed, but 2 1/2 h More

by kathleeensanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
May 28, 2019

Made me feel at home, very confident in there work Always greeted right away with big smiles, work is done very timely, shuttle service is great, they’ll take you home and pick you up, unlike my sons T More

by Beautiful Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Zach Lenfesty, JP Phillips
May 28, 2019

Major Repair - but they worked with us Many time dealers just do repairs - the customers are secondary and mostly just getting then to not complain about price or time. Bob Baker is diffe More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
May 27, 2019

Thank you JP and team Thank you JP and the service team for double checking why the coolant decreased following the second engine pull servicing. We are comfortable knowing More

by TheHulls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
May 27, 2019

Zach is awesome! Took my car in for an oil change and get the clock set. Zach is awesome he set the date and time so fast I didn’t realize he did it. More

by diannewith2ns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty, Leah Dannals
May 27, 2019

Efficient and friendly. I made an appointment for an oil change & tire rotation. We were out the door with a car wash in about an hour--less time than was estimated. I believ More

by lynnefit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
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